Paralegal - Consumer Banking Legal

JPMorgan Chase Bank, N.A.Columbus, OH

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. The firm is a leader in investment banking; financial services for consumers, small business and commercial banking; financial transaction processing, asset management, and private equity.

The Legal Department of JPMorgan Chase is responsible for the provision of legal services to the Corporation and is organized by Practice Groups that conform to the organization of the Firm's lines of business and corporate staff areas. This structure encourages legal teams to communicate legal and regulatory changes to the businesses and staff areas and for the lines of business and staff areas to communicate business developments that have legal or regulatory implications to the legal teams in a timely manner.

JPMorgan Chase's Consumer Banking business operates in approximately 5,000 branches in 38 states and the District of Columbia, and offers financial services digitally across the United States. We are a leading bank in our key markets and provide deposit solutions to consumers through branch, phone, ATM and internet channels.

JPMorgan Chase is seeking talented candidates for a position in the Legal Department as a paralegal providing legal support to the Consumer Banking business including but not limited to: deposit products and sales as well as operations areas that handle deposit-related branch inquiries, account maintenance, escalated complaints, and complex account changes relating to guardianships, trusts, estate planning and probate matters. The successful candidate should have superior research and issue-spotting skills. In addition, strong judgment and common sense is a must both in providing legal assistance to internal clients and knowing when to consult with a lawyer.

Preferred locations for the position are Columbus, Ohio or Chicago, Illinois.

Job Responsibilities:

  • Reviewing new account related paperwork, including powers of attorney, trust agreements, entity documents (e.g. corporate resolutions, by-laws, partnership agreements), court orders, guardianship documents, and retirement account documents
  • Work closely with the attorneys and other paralegals in the Consumer Banking legal teams as well as Consumer Banking personnel and members of other departments in the company on matters related to Consumer Banking.
  • Provide support (including reviewing correspondence and researching applicable customer information, account documentation and laws) in responding to escalated questions and issues raised by Consumer Banking customers, customers' attorneys and other representatives.
  • Legal research on laws, regulations (federal and state) and cases affecting the banking industry.
  • Monitor changes to state law applicable to Consumer Banking.
  • Answer questions and review line of business policies and procedures.
  • Draft memoranda, summaries of legal research and issues, responses to customer correspondence, and such other documents as necessary.
  • Assist in collection, organization and maintenance of legal documents.
  • Other responsibilities as assigned.

  • 3+ years of paralegal experience or relevant experience in a legal environment preferred. Specific experience in banking (e.g. bank branches, deposits accounts) is a plus.
  • Paralegal certification or bachelor's degree.
  • Ability to prioritize work effectively under tight deadlines and maintain communication with attorneys regarding project status and estimated completion timelines.
  • Strong interpersonal skills to interact effectively with peers, customers, attorneys and other business and compliance professionals.
  • Excellent organizational skills.
  • Detail-oriented.
  • Excellent legal research skills and experience with Lexis and/or Westlaw.
  • Competence with the suite of Microsoft Office products. Ability to learn new applications such as deposit servicing systems.
  • Strong verbal and written communication skills.
  • High level of dependability.
  • Highly motivated and results oriented.
  • Prior experience in financial services regulation (and/or financial services litigation).
  • Ability to work independently with limited oversight.
  • Good judgment and discretion.
  • Knowledge of federal and state legislative and regulatory process preferred.
  • All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.

JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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