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Paralegal Supervisor

Heritage Insurance
Posted May 06
Sunrise, FL

Job Description

Job Summary:

The Paralegal Supervisor supervises and participates in the work of Heritage’s staff of Paralegals. This role also independently performance technically difficult Paralegal functions, updates processes and procedures to ensure streamlined and efficient practices, and consults with Staff Counsel to ensure paralegal needs are being met.


Essential Duties and Responsibilities:

  • Oversight of a team of Paralegals
  • Provide training for newly hired support staff.
  • Work with the Legal Administrator to improve procedures/practices
  • Plan, schedule, coordinate, and supervise the day-to day activities of paralegal staff
  • Review the work of paralegal staff and perform complex, specialized legal administrative support tasks requiring a thorough knowledge of legal procedures and terminology
  • Establish performance requirements and personal development targets for team
  • Monitor performance and provide coaching for performance improvement and development
  • Consult with assigned team Sr. Staff Counsel, and other assigned Attorneys to ensure legal support needs are being satisfactorily met, and to address any concerns.
  • Maintain sensitive and confidential information
  • All other duties and responsibilities as assigned.


Key Competencies:

  • Leadership - Provides strong leadership, sets a good example, skilled decision maker, motivator, encourager
  • Job Knowledge - Understands facets of job, aware of duties and responsibilities, keeps job knowledge current
  • Adaptability - Adapts to change, open to new ideas and responsibilities
  • Teamwork - Accountable to team, works to meet established deliverables, appreciates view of team members, respectful
  • Employee Development - Offers feedback, coaches employees appropriately, rewards employees wisely, takes mentoring role, challenges and develops employees, offers opportunity
  • Decision Making - Able to reach decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
  • Organization Skills - Information organized and accessible, maintains efficient work space, manages time well
  • Communication - Communicates well, delivers presentations, has good listening skills
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