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Under the direct supervision, performs advanced casework of considerable difficulty providing emotional support, information and services to crime victims.

• Manages a victim caseload of considerable difficulty and size according to division standards.
• Educates and provides information to victims of crime concerning the criminal justice process, Victims' Rights, and courtroom protocol in a language that is easily understood.
• Provides emotional support and advocacy to victims of crime during criminal investigations, criminal court proceedings, prosecutor and defense interviews or depositions.
• Acts as a liaison between the victim and the Criminal Justice System in order to facilitates communication that will result in a just resolution of the case.
• Performs needs assessments with victims' and provide information and referrals to social service providers in order to address the victims' physical and emotional needs.
• Performs other duties as needed or requested.

• Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
• Maintain professional working relationship with external customers, co-workers and supervisor.
• Adhere to current department and division policies and procedures.
• Maintain current knowledge of issues related to the criminal justice system, victims' rights, courtroom protocol and new case law.
• Be an active participant in order to accomplish the mission and goals of the County Attorney's Office and the division.
• Communicate effectively in both verbal and written form.

Experience:
A minimum of two (2) years work experience, preferably in criminal justice, counseling, or social services.
Education:
A two-year college degree in a social or behavioral science or criminal justice. Relevant experience in the victim services field may be substituted for the aforementioned education.

Interpersonal Skills:
Courteous and professional behavior when interacting with victims, the public and other professionals.
Other Skills:
Ability to build rapport with individuals of various socioeconomic, religious and ethnic backgrounds.

• 10 Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance – Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program

• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)

• Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.