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About the job

Legal.io is working with a top consumer fintech company to hire a legal operations program manager for a 3-month contract. This is a remote position.

The candidate *must* be very experienced with JIRA.

What You’ll Do:

In this role you'll be helping the in-house legal department configure JIRA.

• Configure and manage the development of a new JIRA project in the test environment and moving the successful project into production
• Conduct monthly back-up of the JIRA project developed in test until the project is deployed in production
• Identify where user requests/requirements can and cannot be functionally met in the project build out
• Create, customize, and manage JIRA components including project workflows, screen schemes, permission schemes, notification schemes in JIRA
• Create comprehensive JIRA workflows with conditions, validations, automations, and post functions
• Understand system architecture of upstream and downstream impacts when implementing solutions and/or changes
• Set-up and manage user permissions and project roles for JIRA
• Manage the Legal team’s user requests for existing JIRA projects
• Work directly with the Legal team to understand their specific JIRA needs and provide guidance and solutions
• Troubleshoot, identify and resolve JIRA issues reported by the Legal team
• Design JIRA queries, dashboards for operational/performance reporting metrics and reports based on departmental/business owner needs. Not limited to but including service desk reports.
• Perform bulk changes and bulk uploads of issues (.CSV imports) and advise users of any potential impacts of such changes
• Develop guides and documentation for JIRA features and best practices

Who You Are:

• Experienced legal operations professional with a track record of supporting in-house teams
• Demonstrates outstanding judgment and makes consistent good decisions for the company and our team members.
• Communicates clearly and empathetically both face-to-face and in writing.

Required Qualifications:

• 3+ years of total experience
• 1+ years of in-house experience
• Experience with JIRA

Preferred Qualifications:

• Previous experience at a fast growing, technology company

Role Details:

• Anticipated Start Date: Immediately
• Duration: 3 months
• Schedule: 40hrs/week
• Pay Rate: $30/hr - $40/hr
• Benefits: healthcare, vision, dental
• Location: REMOTE

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Legal.io is committed to the principle of equal opportunity. All employment decisions are made without regard to race, color, gender, gender identity, gender expression, sexual orientation, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), marital status, age, national origin, ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status or any other basis protected by the laws or regulations in the locations where we operate.