Job Description

Who we're looking for

Zendesk is currently looking for an attorney to join the legal leadership team reporting to the General Counsel who is interested in joining its dynamic (and fun) legal team! You will supervise the employment and litigation counsel while delivering practical advice to time-sensitive employment, recruiting, and benefits related legal matters. No two days are the same!

What you'll be doing

You exercise good business judgment and will provide practical, sound advice in the midst of an evolving business landscape

Work closely with the HR and management teams, and oversee a team of lawyers to provide advice, with the support of outside counsel where needed, on a broad spectrum of employment law issues that may arise throughout our global offices

Partner with internal collaborators to determine strategy and approach on global employment-related policies, guidelines and processes, and agreements with an approach that balances pragmatism, risk and compliance

Oversee litigation lawyer, in partnership with outside counsel, of a diverse and wide range of litigation and pre-litigation matters

Manage outside counsel handling both employment and non-employment litigation, including management of budgets

Draft, revise, and update employment-related documentation and agreements

Assist with Zendesk’s compliance and employee training efforts, global equity plans, diversity and inclusion initiatives, executive compensation matters, sales compensation matters, corporate legal matters, and contingent workforce

Work cross-functionally with teams across legal and the business

Support Legal department and team related projects

What you bring to the role

8+ years of relevant experience, combined in-house and law firm experience

Experience leading, managing, or supervising others

Ability to understand business decisions of internal clients in order to more effectively communicate and resolve issues

Strong work ethic, ability to adapt to rapidly-changing environments, and commitment to meeting work deadlines

Experience supporting international business operations and partnering with HR and other professionals across multiple regions

Work independently, exercise practical business judgment, and organize and prioritize workload

Establish relationships across functions and provide clear explanations to members of other teams

Mentality that no task is too big or too small and a willingness to work together towards solutions with integrity, diplomacy, and tact

Collaborative, upbeat work ethic where you can take ownership and have fun

Understanding of the impact of a highly satisfied, excited team and enjoy working across multiple time zones and cultures

About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.

We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

For jobs in the US only: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

For jobs in Australia, Brazil, Canada, the Philippines and Singapore: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to benefits@zendesk.com with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.