About Netflix

With over 220 million streaming members in 190 countries, Netflix has been on the leading edge of a deep transformation in the entertainment business. As Netflix expands, we continue to look for the best and brightest talent to scale with our growth opportunities. Visit our culture memo and long-term view to learn more about the unique Netflix culture and the opportunity to be part of our team.

About the role

Do you have great attention to detail, solid writing skills, and want to work on interesting legal issues in a fast-paced, collaborative, innovative environment? Netflix is seeking a motivated, highly-organized, detail-oriented candidate with strong judgment and stellar communication skills to join our Law Enforcement Response Team.

The Law Enforcement Response Team sits within the Litigation & Regulatory organization and is responsible for the law enforcement response program. As a legal operations coordinator, you will review legal inquiries, investigate and align with different teams to locate information, draft responses, and ensure we comply with relevant laws worldwide. The position is based in Los Gatos, reporting to the Legal Operations Manager, Law Enforcement Response. The team works in collaboration with the Privacy and Security counsels, the CS Investigations & Response Team, and many other cross-functional teams in carrying out their responsibilities.

Responsibilities

Triage, index, analyze, and accurately respond to a variety of legally and time-sensitive requests from law enforcement authorities;
Review data/productions in response to valid legal requests;
Organize, log, and maintain accurate internal documentation and metrics to support our law enforcement response program;
Provide high-quality support both verbally and in writing to law enforcement authorities.

Desired Skills & Experience

Experience responding to privacy, data disclosure, and other legally sensitive inquiries is not required but strongly preferred
Experience with operational workflow systems, project management, and familiarity with database queries is highly desirable
Ability to understand legal documents and data disclosure inquiries from law enforcement authorities and respond concisely under applicable laws and our policies.
Superior organizational skills, extraordinary attention to detail, and a mindset that processes can constantly be improved;
Excellent written and verbal communication skills and the ability to communicate and represent Netflix with law enforcement authorities;
Strong analytical and technical skills, with the ability to review data and identify trends;
Ability to maintain a positive, constructive attitude in ambiguous situations and to manage complexity and high pressure in a productive manner;
Self-starter and fast learner who can work independently while using impeccable judgment
Possess situational awareness to identify and escalate matters that require urgent attention
Proficiency in Excel and the Google suite of applications in a business environment (Gmail, Docs, Sheets, Slides, Drive, etc.)
Ability to work in an open, feedback-driven culture
Foreign language fluency is helpful - extra points if you are fluent in French, German, and/or Italian

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.

The overall market range for this role is typically $80,000 - $440,000.