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JOB SUMMARY

This position, under the general guidance of an attorney or paralegal manager, applies a knowledge of legal concepts and processes to assist in the more efficient operation of the Legal Department on assignments of medium scope, impact and importance.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Investigate and research matters to factually support cases
• Conduct fact gathering interviews with clients and/or witnesses
• Collect, review and draft legal documents of some complexity, correspondence and other materials requiring a strong level of legal terminology and document formatting knowledge
• Monitor case schedules and filing deadlines
• Draft correspondence of some complexity which includes; entity filings, consents, notices, schedules, closing documents hearing and trial materials, pleadings, motions, proposed orders, discovery requests and responses
• Draft legal hold notices, identify custodians, and track acceptance of the legal hold
• Identify electronic data that is relevant to litigation and works with the eDiscovery Team regarding the collection and review of the data
• Review case files for the attorney(s) and prepare a summary including recommended course of action
• Summarize depositions, interrogatories and testimonies
• Perform statistical analysis and documentary research of some complexity
• Maintain and update transaction and litigation files, including research, pleadings, discovery, and/or contract documents
• Schedule and participate in witness interviews
• May prepare witnesses for small claims court or n small arbitration matters
• May execute declarations on behalf of the company in support of legal arguments
• May testify on behalf of the Company
• Act as primary contact for consumer arbitrations and small claims matters
• May serve as point of contact for due diligence, litigations or projects
• May attend court or hearings to support attorney(s)
• Perform other duties as requested

REQUIRED QUALIFICATIONS

Skills /Abilities and Knowledge

• Proficiency with Microsoft software
• Excellent organization skills and attention to detail
• Strong understanding of legal language and principles, research methods, court pleadings and processes, and other related matters
• Legal research and investigative skills
• Excellent written and verbal communication skills
• Strong analytical and problem solving skills
• Excellent time management skills and proven ability to meet deadlines
• Excellent interpersonal and customer service skills
• Ability to function well in a high-paced and at times stressful environment
• Ability to work independently
• Ability to maintain confidentiality, and to exercise discretion and good judgment

Education/Certification

• Paralegal certification or Bachelor’s Degree in Paralegal Studies or related field or equivalent experience required
  
  

Related Work Experience

• 5+ years paralegal or equivalent work experience
  
  

WORKING CONDITIONS

• Office Environment