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Senior Director, Head of Enterprise Contract Facilitation

Posted Jul 05
Full Time
HybridPrinceton, New Jersey

Job Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.


Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:




  • Establishes and maintains a structured, fit-for-purpose framework and operating model for contract operations for effective facilitation, oversight, and management of the centralized enterprise contracting facilitation capability across BMS, with a focus on buy-side and other in-scope contracts. 

  • Provides strategic oversight of the contract facilitation capability to ensure timely and high-quality contracting facilitation services to support BMS stakeholders and partners.

  • Sources, builds, and leads a team of regional/segment leads (i.e., Pod Leads) and Contract Facilitators to support enterprise contract facilitation.

  • Partners closely with Contract Legal Support leadership and coordinates with other leaders of relevant expert facilitation teams to ensure an aligned and consistent approach to facilitation of purchasing and other in-scope contracts.

  • Establish enterprise contract facilitation-specific processes and ways of working.

  • Provide stakeholder input to relevant BMS policies, processes and systems from the contract facilitator perspective and ensure ECF team’s compliance with same. 

  • Maintain knowledge of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.

  • Develops and deploys quality assurance protocols to monitor team and individual quality and to ensure only appropriate escalations in compliance with escalation protocols.

  • Regularly reviews the total scope of services from a financial and operational perspective to ensure effective management of resources and identify opportunities for continuous improvement.

  • Proactively identifies, mitigates, and drives solutions regarding contract facilitation challenges.

  • Researches industry trends and innovations in contract facilitation and introduces best practices within the enterprise contract facilitation group.

  • Builds strong strategic relationships with external partners to ensure effective business delivery.

  • Develops and monitors KPls and metrics to measure performance and health of contract operations. Reports key metrics to BMS leadership.



  • Minimum of 10 years prior experience with legal and contracting within the pharma/biotech/CRO industry and team leadership required.

  • Excellent understanding of pharma contracting, compliance, and policies relevant to the services within the remit of the role.

  • Proven experience in influencing key internal and external stakeholders (including senior leaders) to obtain buy-in, in order to implement change.

  • Effective management of cross-functional, multi-cultural teams and demonstrated ability to work and influence within a matrix structure.

  • Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus.

  • Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner.

  • Direct people management experience with demonstrated competencies in growth mindset strategies, mentoring and coaching and a strong proven desire to share knowledge and experience to promote the professional development of others.

  • Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment.

  • Experience with Contract Lifecycle Management technology to automate and streamline processes. Familiarity with Icertis is ideal.

  • Bachelor’s degree required; JD preferred.





If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.


Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.


On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.


BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.


BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.


BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.


Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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