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Compliance Manager

Posted Jul 06
Full Time
Dover, Delaware

Job Description

Job Purpose

This role the Compliance Manager is responsible for monitoring and maintaining the plants’ Quality systems to ensure compliance to Kraft Heinz policies, regulatory, federal, and state laws. Assists in the identification and achievement of facility Quality KPI’s through appropriate corrective/preventive actions, and, continuous improvement initiatives. Leads all internal and external auditing activities and follow-up. Acts as the Site QCMS/ISO coordinator. Keeps informed on HACCP and net contents changes, acts as a resource to ensure regulatory requirements are adhered to. Provides Quality support during major commercialization projects, assists in new Quality system program implementations. Reports directly to the Quality Systems Manager and serves as backup to the Quality Manager.

Essential Functions & Responsibilities

  • Manages all internal and external inspections/regulatory visits. Leads audit preparation activities, accompanies inspector, and completes necessary reports and posting. Performs follow up activities to non-conformances found and provides responses as appropriate. Trains Site on proper inspection procedure practices. Assist in ensuring the facility is inspection ready at all times.
  • Plans, defines, and, directs the Site auditing control program to ensure compliance to all procedures and policies to ensure compliance to regulatory, federal, and local laws. This includes identification of facility Quality KPI’s, corrective/preventive action and continuous improvement initiatives. Trains and mentors site Auditors to ensure program goals are met.
  • Manages execution of site Food Safety Quality Program (QRMP) and HACCP programs
  • Acts as the Site QCMS/ISO coordinator. Monitors and maintains plant QCMS program by complying with current Kraft Heinz and ISO Standards. Ensures all internal procedures, processes are accurate and performing to expectations. Works with internal auditor(s), and, document coordinators(s) to ensure compliance and system improvements.
  • Provides Quality/Sanitation support for major project commercialization’s from a regulatory, and, Kraft Heinz procedural perspective. Periodically audits to ensure appropriate steps, forms, and approvals are completed.
  • Manages Quality systems associated with eQCMS, and, Plant Quality team sites to provide access to corporate links easily. Supports the updating of Quality refresher training (e.g. GMP’s, allergens, hold/release, Special Situations) as needed.
  • Conduit between Plant and Corporate Manufacturing Quality, Sector Quality, Regulatory. Ensures Quality policies are understood and communicated to Site employees.

Expected Experience & Required Skills

  • Experience in Quality Assurance, Food Manufacturing, or other technical environment
  • Strong leadership, technical, communication and organizational skills required along with attention to detail.
  • Advanced knowledge of quality systems, procedures, & policies helpful. Handle multiple assignments, develop work plans, & prioritize.
  • Knowledge of statistical processes.
  • Detailed-oriented.
  • Effective communication skills (oral written and verbal).
  • Planning and organizing skills.
  • Successful candidates must possess a positive focus toward solutions with emphasis on preventative pro-active measures and team-building.
  • Demonstrate ability to work with cross-functional groups.

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment Additionally, this role requires shifts, weekends, and all required overtime as needed.

Physical Requirements

Physical demands include but not limited to

Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; upright stance, keyboard or text input; Sedentary – occasionally exerting 0-10 lbs. of force, limited movement from workstation for brief periods of time.


Dover Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact .