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Summary

The Spec Regional FCL Ovrsgt is responsible for working directly with the Foreclosure Attorney Network and the Foreclosure (FCL) Milestone Teams to ensure all investor/insurer requirements are completed both accurately and timely from first legal through the foreclosure sale. Identify and conduct review of past standard timelines on a loan level basis and address inefficiencies. Act as the Single Point of Contact for the Attorney on foreclosure related matters. Work closely with Vendor Management on overall attorney performance, and coordinate escalation for aged inventory through reporting, conference calls and and escalations to management as needed. In addition, perform internal QC audit responses associated with the overall timeline and ensuring Investor/Insurer/Regulatory compliance requirement are met by the Attorney Network and Foreclosure Department.

Essential Job Functions:

• Develop a strong working relationship with Attorney Network and Foreclosure Department.
• Review and maintain oversight of past due and approaching timelines for FNMA, GNMA (FHA,VA,USDA & Private Investors) with Attorney Network.
• Ensure accounts are properly documented with actions taken, correspondence, and explanation of controllable vs non controllable delays.
• Provide training and guidance to the Attorney Network as necessary to ensure files are being managed and updated according to policy.
• Review reports for out of standard or approaching timelines and address inefficiencies.
• Coordinate and conduct working sessions and conference calls with the Attorney Network to review their files, monitor for status and resolution of any issues identified.
• Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.
• Perform QC and provide responses and support for internal or regulatory compliance audits
• Working knowledge of mortgage banking, familiarity with RESPA, FDCPA & federal and state laws related to legal.
• Update databases to ensure information is accurate, complete, and accessible.Maintain records and files. Perform periodic analyses and review of data.Investigate questionable items.
• Provide mentoring to new staff members, assist in special projects as assigned.
• 10%-50% Travel Requirements: Travel to Attorney offices monthly or as needed to provide oversight, addressing escalated matters, provide training or for general oversight reviews.
• Maintain regular and punctual attendance

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education and/or Experience:

Bachelor’s Degree from a Four (4) year College or University; or one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience. 7 years+ working knowledge of foreclosure laws and terminology.

Type of Skill and or Licensing/Certification/Registration:

Software Skills:

• Fiserv/Loanserv
• Tempo
• Microsoft Word/Excel
• Vendorscape
• Lenstar
• LPS Desktop

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Work Environment:

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity. Up to 10 pounds.

Equal Employment Opportunity

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans With Disabilities Act

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.