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Commercial Contracts Specialist, Spectrum Enterprise

Posted Sep 22
Full Time
Charlotte, North Carolina

Are you a Contracts Specialist experienced corresponding and maintaining relationships with clients and their utility consultants? You can do that. Ready to support commercial sales team and operating units in all aspects of contractual issues, interfacing with all levels of the organization, corporate legal and outside parties as necessary? As a Commercial Contracts Specialist at Spectrum Enterprise, you can do that.

Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. 


Be part of the connection

As a Commercial Contract Specialist, you will be responsible for supporting commercial business sales and operating units in the successful implementation and management of service agreements with commercial customers. You are responsible for the control of commercial contracts including, but not limited to, the development, auditing, validation, implementation, management, maintenance, administration, and recordation of commercial contracts entered between Charter and commercial customers and/or property owners in compliance with company guidelines.

How you can make a difference

  • Review and revise the processes for management and maintenance of commercial contracts administration utilizing sales entry/tracking and scanning document retention tools to ensure management has reports to measure customer service period and provide feedback on existing reports and databases and make assessments or recommendations as requested.
  • Preparation and/or review of various customer communications related to contracts and services such as proposals, letters, and other client correspondence.
  • Audit Process for submitted, tracking, validating, and monitoring the proper execution and notarization of all contracts presented to Charter’s authorized signatory for commercial agreements.
  • Establish and implement policy and practices for notarization and recordation of contracts, easements, memorandum, and other recordable instruments.
  • Advise when requested regarding any financial analysis for items such as ROI Models, budget preparing and forecasting.
  • Create a permanent file cover form and process for each large business new ‘non-standard’ contract to ensure timely dissemination of key contract terms and conditions to impacted internal departments.
  • Develop, document, and implement policy for actions related to contract violations or termination of service agreements.
  • Track and ensure resolution of any escalated contractual issues that impact our client relationships.
  • Provide general assistance to management and field personnel as required including ongoing coaching and training of such personnel to ensure contract process compliance.

What you bring to Spectrum Enterprise

Required qualifications

  • Experience: Three or more years’ experience with contract negotiations, contract drafting and review; Two or more years communications industry experience; Two or more years’ experience working with property management/real estate
  • Education: Bachelor’s degree in business or equivalent industry or contract experience
  • Skills: Knowledge of business contracts construction, reviewing and drafting
  • Abilities: Ability to interact proficiency with peers, clients, and other professionals; Ability to initiate and bring closure to negotiations at an executive level is essential; Ability to exercise accurate business judgement; Ability to communicate with all levels of company employees, vendors/service providers, customers and prospective customers.

Preferred qualifications

  • Three or more years’ experience with regulatory issues in telecommunications

What you can enjoy every day

  • Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
  • Learning culture: Company support in obtaining technical certifications.
  • Dynamic growth: Paid training and clearly defined paths to advance within the company.
  • Total rewards: Comprehensive benefits that encourage a work-life balance. 

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.