Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Manager - Compliance Change works closely with the Legal and Compliance departments as well as other departments at Newrez to ensure the identification, tracking, cure, and testing of failures in policy, process, and technology.
Direct Reports
- Sr Business Controls Analyst
- Compliance Analyst
Principal Duties
List of required duties below. Distinguish on-site duties with a *.
- Head a team responsible for performing remediation activities.
- Identify gaps in processes, policies, federal and state laws, and technology through actively reviewing federal and state exam reports, quality assurance and quality control reports, testing and monitoring results, warehouse bank reviews, diligence firm results, and other third-party reviews.
- Create remediation strategies to cure gaps.
- Serve as the project manager to cure remediation gaps when appropriate.
- Use resources within the various departments at Newrez to best support the remediation effort(s).
- Create a testing plan with VP Compliance operations to validate the effectiveness of the cure.
- Document and track all gaps requiring remediation, the cure process, and the testing completed to provide closure.
- Provide documentation as required to support the remediation cure process for both internal and external requests.
- Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.
- Performs related duties as assigned by management.
- These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.
Education And Experience
Required education and experience.
- Bachelor's degree.
- 6-8 years progressive compliance experience.
- 2-4 years’ Mortgage Banking experience preferred.
- 2+ years’ prior supervisory/management experience required.
Knowledge, Skills, And Abilities
Required knowledge, skills, and ability.
- Excellent problem-solving skills.
- Must be able to work in a fast-paced changing environment.
- Strong understanding of mortgage technology.
- Excellent communication, presentation, and interpersonal skills.
- Ability to successfully balance multiple priorities.
- Proven success in a fast-paced environment.
- Must be detail-oriented and demonstrate careful decision-making skills.
- Strong organizational skills and attention to detail.
- Ability to collaborate with team members to achieve results.
_While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
_ _By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
_ All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
Newrez NOW
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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