This job is expired. See open roles here
Posted Nov 25
Director, Regulatory Counsel - Privacy & Marketing
Oportun Inc
Est. $163,000 - $300,000 / year
Full TimeRemoteSan carlos, California
Position Overview:
Qualifications:
#LI-AB1
With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India. Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.
We feel privileged to have been named a “Top Workplace” by the Bay Area News Group for three years running, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as a TIME Magazine 2018 Genius Company for our impact in helping to reinvent the future of lending. For the last three consecutive years, we have been titled Top Workplace by the Bay Area News Group.
WORKING AT OPORTUN
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We encourage you to apply for this position even if you do not match all the qualifications listed for this position. At Oportun, we will consider all experience on a candidate’s application, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We will also consider those with criminal histories consistent with the requirements of applicable laws in the locations where the role will be based such as the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance when hiring for roles in locations with such laws.
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process. Applicants in need of special assistance or accommodation during the application or interview process or in accessing our website may contact us by sending an email to talent@oportun.com. Please include your name and preferred method of contact in your email. Please also note that this email address is for requests for assistance only and not for the submission of applications or resumes, which will not be considered through this channel.
Oportun is looking to expand its world-class and highly experienced Legal and Compliance team responsible for serving as a strategic partner and providing sound legal advice to a mission-driven Company that offers affordable and credit building products. The position will provide legal advisory support for the origination of Oportun’s installment loan, auto, credit card and bank partner products. In this role, the Regulatory Lawyer will advise on all aspects of Privacy, as well as support the marketing and customer lifecycle management teams. The role will report to the Sr. Director, Sr. Regulatory Counsel, and will work closely with Oportun’s Compliance officers, executive business partners and operational teams. This is an opportunity to work in a fast-paced, mission-driven organization where your contributions can have a meaningful impact on underbanked and unbanked consumers.
Responsibilities:- Act as trusted advisor to the business in providing consumer finance legal advisory support across multiple products and an expanding business model.
- Provide legal advice and support relating to Privacy and Data Security federal and state legal obligations related to the origination, servicing and collection of unsecured, secured and credit card lending products through different channels including online, telesales and retail locations.
- Support the further development an enterprise-wide privacy risk management and compliance framework and governance structure consistent with applicable federal and state laws and regulations.
- Partner and work closely with bank partners and internal Risk Management, Marketing, Information Security, Technology, and Operations regarding the collection, use and sharing of data across for all lending products including unsecured, secured and credit card products.
- Review and revise key policies and procedures, training, risk assessments and other materials for compliance with privacy, data security, data use and information sharing requirements.
- Maintain company privacy policy, terms of use and privacy notices, in compliance with federal and state regulatory requirements.
- Partner with the Marketing team, Chief Marketing Officer and Compliance team to review and revise marketing strategy and materials including digital marketing, prescreen offers, lead generation and referrals.
- Review, advised and approve consumer-facing materials, advertisements and communications across all marketing channels, including direct mail, email, digital and through lead generators, as well as use of social media/influencers.
- Partner with Marketing Analytics to review and advise on marketing selection criteria and conduct social media and website reviews.
- Maintain regulatory legal guidelines and periodic training for the Marketing and Product teams, to outline standard disclosures and UDAAP risks.
- Partner with Compliance professionals to assist in the design and implementation of Compliance Management Program, including Compliance Risk Assessments and an underlying legal inventory of applicable laws and regulations.
- Research, track and report on federal and state legal developments related to the scope of the role, staying abreast of current legal developments and trends to determine potential impact or risks. Communicate relevant items to business partners and analyze impact of the changing legal/regulatory landscape on the business strategy.
- Analyze and draft comments on proposed regulations and contribute to industry comment letters or requests where appropriate.
- Participate in special projects in support of Oportun’s strategic objectives; provide backup support for and coordinate with other Regulatory Legal team members, as needed.
- Work with commercial attorneys to review third-party service provider agreements, including agreements with outsourced and/or offshored service providers, to ensure compliance with CFPB standards, internal and bank partner standards and applicable law related to privacy and data security.
- Juris Doctorate (J.D.) degree, qualified to practice law in a United States jurisdiction.
- 7+ years’ experience as an attorney in a law firm or corporate law department.
- 4+ years’ experience in consumer financial services law, as in-house at a financial services company.
- 4+ years’ experience with federal and state Privacy requirements.
- In-depth knowledge of state and federal consumer credit laws and regulations, including GLBA/Reg P, TILA/Reg Z, ECOA/Reg B, FCRA/Reg V, ADA, SCRA, TCPA, EFTA and state consumer finance, UDAAP, privacy and lending laws.
- Ability to manage multiple conflicting priorities set by the business while still meeting internal department goals.
- Effective written, interpersonal and communication skills with the ability to work as part of a team involving staff, clients, bank partners and outside agencies.
- Strong analytical skills and ability to exercise sound judgment in providing and legal advice and assisting the business to implement such advice; ability to work independently, with minimal oversight, and partner with other legal team members as part of the Regulatory Legal team.
- Excellent written and verbal communication/presentation skills, including the ability to persuade and influence management at all levels, including executive management.
- Strong organizational skills, attention to detail and positive professional attitude.
- Spanish fluency (written and verbal) a plus.
#LI-AB1
#LI-Remote
#IND
Company Overview:
ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is a financial services company and digital platform that provides responsible consumer credit to hardworking people in the United States. Using A.I.-driven models that are built on years of proprietary customer insights and billions of unique data points, we have extended millions of loans and billions of dollars in affordable credit to consumers, the majority of whom live in low-and moderate-income communities. Since about half of our new customers come to Oportun without a FICO score, we play a key role in the communities we serve by being able to offer them an affordable and credit-building alternative to payday and auto title lenders. In recognition of our responsibly designed products which help consumers build their credit history, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.
With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India. Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.
We feel privileged to have been named a “Top Workplace” by the Bay Area News Group for three years running, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as a TIME Magazine 2018 Genius Company for our impact in helping to reinvent the future of lending. For the last three consecutive years, we have been titled Top Workplace by the Bay Area News Group.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups and our Diversity, Equity, Inclusion and Belonging Council.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, caste, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
We encourage you to apply for this position even if you do not match all the qualifications listed for this position. At Oportun, we will consider all experience on a candidate’s application, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We will also consider those with criminal histories consistent with the requirements of applicable laws in the locations where the role will be based such as the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance when hiring for roles in locations with such laws.
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process. Applicants in need of special assistance or accommodation during the application or interview process or in accessing our website may contact us by sending an email to talent@oportun.com. Please include your name and preferred method of contact in your email. Please also note that this email address is for requests for assistance only and not for the submission of applications or resumes, which will not be considered through this channel.
Similar Opportunities
