Job Description
OVERVIEW
Seeking an experienced risk professional to lead the Apartments.com Trust and Safety team. You will lead a growing team of fraud investigators, a project manager, and a data analyst to protect our platforms, including rental payments, from fraud and abuse.
As a leader within the Apartments organization and a subject matter expert in your field, you will be responsible for growing and scaling teams, processes, and tools. You will regularly engage with senior leadership, analytics teams, product managers, developers, cross-functional partners, and vendors to develop strategy, drive roadmaps, build risk systems and platforms, increase automation, and ensure operational excellence.
ROLE & RESPONSIBILITIES
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You’ll develop, implement, own, and improve end-to-end risk processes.
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You’ll design scalable risk and fraud prevention and detection solutions that account for customer growth, product innovation, and a diverse group of marketplaces.
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You’ll collaborate with key cross functional stakeholders to mitigate risk across CoStar Group’s suite of brands.
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You’ll work closely with development teams to build fraud solutions into products.
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You’ll lead, develop, and mentor a high-performing team.
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You’ll produce metrics to show the performance of the fraud prevention teams and systems for use in management reporting.
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You’ll manage and develop a vendor portfolio that complements our suite of internal fraud detection and security applications.
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You’ll manage complicated escalations, including press inquiries, and quickly execute remediation strategies.
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You’ll build solutions that reduce spam across our platforms, enhancing the customer experience, and improving our products.
BASIC QUALIFICATIONS
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8+ years of experience in within risk, fraud, cyber security, trust and safety, investigations, payments, or spam prevention
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5+ years of experience building, managing, and leading teams
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Knowledge of e-commerce and payments industry practices (e.g., disputes processes, fraud types, and network rules)
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Experience using anti-fraud machine learning and analytical reporting software
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Experience working with ambiguity, make recommendations to a wide range of stakeholders, and deliver results.
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Strong project management skills with experience delivering high quality results in tight deadline environments
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Outstanding written and verbal communications skills and comfort engaging with senior leadership
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Bachelor’s degree in Technology, Business, Statistics, Public Policy, or related field
PREFERRED QUALIFICATIONS AND SKILLS
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Experience writing SQL to query relational databases is a plus
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Experience managing fraud and risk across multiple marketplaces
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Masters’ degree in Technology, Business, Statistics, Public Policy, or related field
ABOUT COSTAR GROUP
CoStar Group is the world’s leading provider of information and marketing solutions for the commercial real estate industry. We are a publicly traded company (NASDAQ:CSGP) with a market cap of over US$30B and sit alongside other notable names such as Amazon, Facebook, Google, and Apple.
We've been living and breathing the world of commercial real estate information and marketplaces for over 30 years, giving us the perspective to create truly unique and valuable offerings. We’re working to build a world where people can reach their real estate goals more efficiently and effectively with the best tools and information available. That’s why we created CoStar Group, and that vision keeps us moving forward every day.
We do this by actively researching the commercial real estate markets and providing data, analytics, innovative tools, and powerful marketing platforms in the U.S. and Internationally to help our clients transact with one another. CoStar Group continues to win multiple awards including one of Forbes most innovative companies (2014, 2017) and Fortune’s fastest growing companies (2016, 2018, 2020).
Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of approximately 4,900 worldwide, including the industry’s largest professional research organization.
WHAT’S IN IT FOR YOU?
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
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Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
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Life, legal, and supplementary insurance
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Commuter and parking benefits
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401(K) retirement plan with matching contributions
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Employee stock purchase plan
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Paid time off
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Tuition reimbursement
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Complimentary gourmet coffee, tea, prepared foods, fresh fruit, and other healthy snacks
Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
