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About the Job:

• The KeyBank Law Group is seeking an experienced attorney (licensed in New York and/or Ohio) to support one or more enterprise-level functions and lines-of-business. The primary purpose of this position is to provide legal counsel, advice and support to KeyBank National Association’s Residential Mortgage line of business, with primary focus on its residential mortgage loan servicing, default and foreclosure activities. Amongst others, this person will work directly with various members of the bank’s Mortgage Loan Servicing, Default, Foreclosure, Operational Risk and Compliance departments.
• The incumbent should have demonstrated experience and familiarity with consumer financial services in general, and consumer real estate lending, servicing and default in particular. Practice, or knowledge, of the consumer finance laws in New York State and/or Ohio is beneficial.  This position does not have any direct reports.
• The preferred location for this position is Buffalo, NY or Cleveland, Ohio. The ability to work remotely may be considered for the right candidate.
• This unique opportunity offers candidates coming from an in-house or law firm environment an excellent opportunity to work on the client side of a growing super-regional financial services institution.

Job Functions Include:

• Provide legal advice to residential lending business on residential mortgage loan servicing, default and foreclosure activities and objectives (e.g. mortgage payments, statements, hazard insurance, credit reporting, discharges, foreclosure activities, REO, etc.).
• Support and be the main point of contact for the legal needs of the residential mortgage loan servicing, default and foreclosure departments.
• Work cooperatively with the Compliance, and other risk departments to advise the company on all aspects of laws and regulations applicable to residential mortgage loan servicing, default and foreclosure activities.
• Draft and review forms, disclosures, notices, marketing and website content, and agreements for use by residential mortgage loan servicing, default and foreclosure departments.
• Review and respond to regulatory and customer complaints and Notices of Error/Information Requests
• Partner with other legal staff, and deposit/lending units on enterprise level operational issues and projects.
• Ensure compliance monitoring and internal controls are in place, including processes for management of operational risk, in accordance with Company, investor and regulatory standards.
• Review vendor contracts and advise of any regulatory or legal concerns related to KeyBank’s mortgage businesses.
• Retain and manage outside counsel, as needed and appropriate, to address various KeyBank’s mortgage business issues and needs.
• Oversee and manage escalated foreclosures, title actions or servicing-related litigation with awareness to business interests. 
• Conduct research on legal matters impacting KeyBank’s mortgage businesses, including state and federal statutes and regulations.
• Maintaining and periodically updating standard legal documentation for line of business use.
• Partner with compliance department to offer legal advice on internal findings, audits and regulatory exams, as needed.
• Providing legal updates to line of business managers and other risk partners regarding areas of expertise as appropriate.
• Applying and translating legal principles into business and customer friendly written and verbal communication. 
• Develop working-knowledge of internal systems to help facilitate practical application of challenging, and changing, legal requirements.
• Representing the Law Group as proficient in areas of responsibility.
• Otherwise performing legal work necessary to fulfill scope of responsibility.
• Other special projects, presentations, as assigned.

Technical/Functional Skills & Competency Requirements:

• Legal research, Lexis, Westlaw.
• Proficiency with personal computers.
• Strong working knowledge of applicable federal and state banking regulations including TILA, RESPA, FDCPA, FCRA, ECOA, TCPA and UDAAP.
• Strong analytical, oral and written communication skills.
• Well-honed negotiation and advocacy skills.
• Excellent business judgment and ability to apply business solutions to legal problems.
• Creativity, flexibility and willingness to embrace change and to work effectively in multi-functional teams.
• High level of integrity.
• Proven ability to define legal issues and evaluate legal risks.
• Understanding of the regulatory framework for a super-regional financial services institution.
• Demonstrated ability to perform each essential function with skill, efficiency and practicality.
• Creative self-starter with ability to develop and implement innovative, flexible, balanced and practical legal and business solutions.
• Collaborative with others, able to work as part of a team to accomplish goals.
• Ability to anticipate client needs based on understanding of business and regulatory environment.
• Ability to operate independently with minimal supervision and address a variety of legal and business issues.
• Good interpersonal and communication skills; ability to facilitate, influence and negotiate at all levels.

Required Qualifications:   

• Juris Doctorate from an accredited law school and admission to the New York or Ohio State Bar required; currently licensed attorney, in good standing in New York and/or Ohio.
• Minimum of 5 years of legal experience combining corporate legal and private law settings including significant experience with matters pertaining to residential servicing, foreclosure or consumer finance law. Commensurate experience in compliance and/or risk will also be considered.
• Experience working with all levels of business units, outside counsel, regulators, and compliance preferred.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.