Director, Compliance Programs

FlexportBellevue, WashingtonFull TimeOn Site

The opportunity:

The Trade and Regulatory Compliance group is focused on identifying, advising, and developing policies, protocols and procedures to detect and prevent the company from committing violations of laws in the countries in which we or our clients conduct business.  

As our company grows, so do the regulatory requirements, complexities and risks. As our Director of Compliance Programs you will join a critical group identified by the executive team to be one of our 3 “C”’s: Culture, Complexity and Compliance.  Reporting into the VP of Compliance, you will ensure that the proper risks have been identified, mitigated, and insured in a constantly evolving world and industry working alongside industry veterans with a can-do attitude. 


You will:

  1. Advisory / Strategy / Compliance Operations
      • Writing and drafting key strategic documents for the TRC
      • Take over smaller responsibilities and handle other day-to-day items on behalf of the VP of Compliance; lead strategic planning processes across the Trade and Regulatory Compliance group; interact closely with team members, Legal group, and employees, identifying and addressing any issues that may arise
      • Provide department leaders with recommendations and consultation to improve teamwork across the organization (e.g., team meetings, notes, annual planning);
      • Determine key performance indicators and how to measure team performance
  2. Compliance Program / Risk / Quality / Data
      • Assist the VP and TRC team members to determine and prioritize business strategies based on risk profiles and self-evaluations
      • Run the risk assessment process for compliance programs annually; make updates the process as necessary
      • Run the self-evaluation process for compliance programs annually; assist program owners in designing and executing annual roadmaps; make updates the process as necessary
  3. Data Analytics 
      • Lead the data analytics function across the TRC
  4. Assurance Function
      • Build and ensure the success of an audit function for the Trade and Regulatory Compliance group. You will support the Assurance Officer in creating robust audits necessary to identify control gaps within our compliance programs.  JD - Assurance Officer
  5. Insurance, Corporate
      • People management, project management
      • Claims
  6. Leadership
  • Provide consulting and advising services to Compliance Program Managers and other business units
  • Help coordinate TRC-wide procedures and work to improve existing processes for maximum clarity, efficiency, and success


You should be able to: 

  • People/Team
      • Hire and build-out new functions
      • Coach department heads on management success
  • Writing
      • Produce high-quality documentation that is appropriate for its intended audience
      • Write easy-to-understand manuals, instructions, and other guides
      • Quickly grasp complex technical concepts and make them easily understandable
      • Determine the clearest and most logical way to present information for greatest reader comprehension
      • Generate innovative ideas for content and workflow solutions
      • Meet with subject-matter experts to ensure specialized topics are appropriately addressed
      • Analyze information required for the development or update of policy, procedure and form documentation.
      • Review and/or rewrite content developed by other members of the team


You should have:

  • Bachelor’s degree in Business Management or related field; MBA or JD preferred
  • 10+ years’ experience in a leadership/management role as well as the following: 
      • regulatory compliance
      • risk management
      • assurance
      • corporate insurance
      • writing and editing
  • Highly experienced with project coordinating and management
  • Nimble business mind with a focus on developing creative solutions
  • Strong reporting skills, with a focus on interdepartmental communication
  • Strong critical, analytical, and investigative skills
  • Consulting experience with a focus on operations management
  • Superior interpersonal, verbal, and written communication skills
  • Exceptional administration and documentation skills
  • Detail-oriented and data-driven
  • Able to successfully organize, lead and direct large teams of people
  • Possess an encouraging, can-do attitude
  • Effective manager
  • Impeccable time management and multi-tasking skills
  • Business-minded and a strategic planner
  • Proven problem solver who can make clear-headed decisions while under pressure
  • Ability to analyze and compile large sets of data and present effective reports
  • Self-motivated and self-sufficient
  • Proven creative thinker with strong business acuity
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this full-time position: (exclusive of bonus, equity and benefits.)
$135,000—$175,000 USD

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