Sedgwick Claims Management ServicesMemphis, TennesseeFull TimeOn Site


To provide general litigation support to the legal department; to prepare status reports related to claims against the Company; to conduct initial investigation of claims as requested; and to provide support to legal counsel responsible for claims.



  • Provides legal support and research skills to Corporate Legal department.
  • Prepares comprehensive, complex and accurate reports to assist legal counsel in analysis of E&O claims to meet client specific, program or company senior management needs.
  • Compiles, reviews and analyzes claims reports and communicates data to legal counsel.
  • Conducts initial investigation of claims as requested to include interviewing appropriate colleagues and utilizing information technology to obtain information regarding the underlying claim.
  • Assists with reporting appropriate claims to carrier and responding to carrier requests.
  • Assists responsible location in responding to department of insurance complaints.
  • Maintains subpoena database and forwards subpoenas to responsible location. 



  • Performs other duties as assigned.
  • Supports the organization's quality program(s).



Education & Licensing

Associate degree from an accredited college or university preferred. Paralegal certification required.



Three (3) years of corporate legal experience or equivalent combination of education and experience required.


Skills & Knowledge

  • Knowledge of JURIS claims management system
  • PC literate, including Microsoft Office products
  • Excellent oral and written communication
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Good judgment and discretion skills
  • Ability to work in a team environment
  • Ability to work independently
  • Ability to meet or exceed Performance Competencies


NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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