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Divisions Maintenance Group
Posted Nov 07
Full Time
Cincinnati, Ohio


** Title : Paralegal

Location : Cincinnati, OH

Department : Legal

Reports to : General Counsel

Status: Exempt/Fulltime

**About DMG:

** Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

**Job Summary:

** The Paralegal at DMG is a pivotal member of our legal team, specializing in insurance claims management. This detail-oriented professional oversees the entire claims process, collaborating with internal teams, outside counsel, subcontractors, and third-party administrators. With a demonstrated background in insurance defense, the Paralegal conducts comprehensive policy analyses and assesses contractual compliance to navigate the complexities of indemnification obligations. The Paralegal will handle a significant volume of claims, both in and out of litigation, ensuring compliance with established procedures and deadlines. The Paralegal's contributions are vital to the efficient resolution of claims, supporting risk management strategies and maintaining the highest standards of legal compliance within DMG’s operations.

**Key Responsibilities:


  • Claims Management – Oversee and manage the end-to-end process of insurance claims arising from DMG’s operations.
  • Coverage Analysis – Conduct detailed reviews of applicable policies and contract terms to ensure compliance with indemnity obligations and minimize insurance related risks and losses.
  • Claims Litigation – Support DMG’s internal counsel and liaise with outside counsel, carriers, third-party administrators, and other stakeholders throughout litigation and resolution of matters.
  • Document Management – Maintain organized and comprehensive records of all insurance claims, ensuring documentation is accurate and up to date.
  • Paralegal Support – Provide general paralegal support to DMG’s General Counsel and Corporate Counsel across a broad range of legal and business matters.

**Key Competencies:


  • Extensive experience in insurance defense strategies and best practices, and a working knowledge of contract, insurance, and indemnity law.
  • Experience drafting routine and complex legal documents for review by DMG’s in-house counsel with limited oversight.
  • Broad business acumen with an understanding of how self-insurance and insurance products support maintaining DMG’s risk and litigation posture.
  • Agility and a growth mindset, ready to ask questions and provide feedback to continuously improve DMG’s legal department.

**Critical Success Factors:


  • Claims resolution time, reflecting efficiency in managing the claims process, and backlog, tracking the ability to effectively move a large volume of claims to closure.
  • Indemnification rates, tracking the rate at which DMG successfully tenders defense to its subcontractors.
  • Cost-effectiveness, analyzing the average and aggregate expenses associated with claims.
  • Contract compliance and risk management reporting, evaluating, and providing feedback on the organization.

**Requirements & Preferences:


  • Significant experience in insurance defense or insurance claims management within a legal or corporate setting.
  • Demonstrated ability to manage a large volume of claims both in and out of litigation.
  • Excellent organizational and communication skills.
  • Ability to work independently and collaboratively in a face-paced environment.

Divisions Maintenance Group is an equal opportunity employer.