REGULATORY SPECIALIST II - 79010293
Requisition No: 817003
Agency: Business and Professional Regulations
Working Title: REGULATORY SPECIALIST II - 79010293
Pay Plan: Career Service
Position Number: 79010293
Salary: $1260.00 - $1350.00
Posting Closing Date: 11/16/2023
Total Compensation Estimator **Tool
** **DIVISION OF REAL ESTATE
** **REGULATORY SPECIALIST II
** **Position Number: 79010293
** **Hiring Salary: $1260.00 - $ 1350.00 biweekly
**
- Open Competitive Advertisement**
This is a professional position within the Department of Business and Professional Regulation, Division of Real Estate.
The Division of Real Estate oversees the licensing and regulation of Real Estate professionals in the state of Florida.
- Applicants must complete all fields in the Candidate Profile.
**Work history with month and year, hours worked,
** **and formal education are required to qualify for this position.
** Resumes and other documentation can be attached to provide additional information. ***
**This position will be filled in Orlando.
** **Minimum Requirements
**
- High School Diploma
- Two (2) years of customer service experience.
- One (1) year of Microsoft Office experience and profiling and validating documents.
**Preferred Qualifications
** Preference will be given to applicants with:
- Proven ability to interpret, analyze and gather information from fingerprints/ criminal background reports, court documents, departmental guidelines and internet research.
- Proven ability to communicate effectively and efficiently both oral and written.
- Proven ability to conduct basic internet search and navigation.
- Proven experience with the Department’s Single Licensing System and using the Department’s document imaging system.
- Proven experience with public records request and using GovQA.
**Duties & Responsibilities
** This position is an administrative position under the direct supervision of the Senior Management Analyst I - SES in the Division of Real Estate, Operation Support Unit (TIER N) Licensure, License Operations Unit.
- Conduct extensive records research to prepare regular and legal certifications of license history and public records requests.
- Review applications for licensure requiring board approval and provide a synopsis of the review to the appropriate board for their consideration. This task will include extensive research and the use of professional judgement.
- Serve as a Liaison with Tallahassee Service Operations. Provide exemplary customer service and support to both internal and external customers with applications/license requirements’ questions and issues, and other general inquiries. Respond and provide information to incoming mail, emails faxes, inquiries from the public, attorneys, licensees, and potential licensees.
- Review, analyze and respond to the more difficult customer requests regarding application requirements, license history and certifications, requests for refunds, and other issues. Evaluate qualifications and license criteria in accordance with the laws and rules.
- Review and prepare the synopsis of the board non-appearance agenda for applications requiring board approval.
- Performs other duties as required.
**Knowledge, Skills & Abilities
**
- Knowledge of application requirements, including Florida Statutes, Division and Department rules, and educational programs.
- Ability to compile, organize and analyze data.
- Ability to plan, organize and coordinate work activities.
- Ability to communicate effectively and efficiently both oral and written.
- Ability to establish and maintain effective working relationships with others.
- Ability to conduct basic Internet research and navigation.
- Extensive knowledge of the department's document imaging and licensing systems.
- Basic knowledge of Microsoft applications.
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
The Florida Department of Business & Professional Regulation is committed
to increasing recruitment and hiring of individuals with disabilities and
improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
**Special Reminders
** Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov **.
** **If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
** **We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
** The Florida Department of Business & Professional Regulation values the sacrifices
veterans and their family members have given to our country and support
the hiring of returning service members and military spouses.
A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us .
**We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
** The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
