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Vice President, Head of Legal & Compliance Operations

Posted Nov 18
Part Time
Newark, New Jersey

Job Classification

Operations - Insurance Operations

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

Are you a legal operations expert who can build relationships and streamline business processes?

The Law, Compliance, Business Ethics & External Affairs (LCBE) department of Prudential Financial, Inc. seeks a head of department operations. This role is responsible for the day-to-day operations of LCBE, and for leading the team that supports the various department operations functions, including: handling the department’s budget and expense management program, its newly formed data analytics function (in coordination with our company-wide data office), technology platforms (in coordination with our Global Technology organization), and first line operating risk, as well as leading the Law Department’s outside counsel program and shared services corporate paralegal team. The role reports to the Head of LCBE Services. The ideal candidate will be innovative, understand legal and compliance functions, and be able to apply external best practices, technology, and processes improvement to increase the value of LCBE while fostering a collaborative team culture.

The current EWA for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What You Can Expect

  • Partner with Finance to coordinate the department’s budget and expense management efforts including ownership of outside counsel program
  • Develop analytics, metrics, key performance indicators, and benchmarks and drive, track, and report on the progress of the department against plans, goals, and objectives including competitor analysis
  • Design ground breaking, innovative, and creative strategies for delivering efficient, cost-effective, and high-quality services
  • Build a demand management capability for the organization using external industry standards
  • Collaborate with the head of LCBE Services, General Counsel, department Chief of Staff and senior leadership team to establish and implement LCBE’s strategy.
  • Works with the LCBE Global Technology team to evolve the IT architecture and strategy for the delivery of global IT solutions and train department team members in the best use of IT resources and associated business processes
  • Manage the department’s first line risk program in conformance with requirements and standards set by Enterprise Risk Management

What You’ll Need

  • Bachelor's Degree with 10+ years of total work experience in legal operations
  • Advanced knowledge of system processes, protocols and procedures; in-depth understanding of law firm billing including e-Counsel billing software, pricing and compensation practices.
  • Experience with outside counsel alternative fee arrangement cost modeling.
  • In-depth ability to build and lead a sophisticated function; influence and leverage others in a large, global organization to achieve objectives; and complete projects.
  • Proven capacity to think strategically to identify critical issues and develop long-term solutions; an ability to envision a desired future state.

At Prudential, You Can

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What We Offer You

  • Market competitive base salaries, with a yearly bonus potential at every level
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
  • Retirement plans:
  • 401(k) plan with company match (up to 4%)
  • Company-funded pension plan
  • Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $201,900.00 to $273,100.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.

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