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Marble is a team of dedicated attorneys and leaders on a mission to provide greater access to quality legal representation and evolve how people think about legal services. We believe everyone, everywhere, deserves access to remarkable legal care. Marble provides its clients with a fast digital onboarding process, transparent and upfront pricing, the option to pay legal fees over time, and a dedicated team of attorneys and case leads who put their clients first. Marble has reimagined legal services to provide people with an easier, more transparent, and more human experience when they need it the most.

The Head of Legal Operations is a senior-level position reporting to Marble’s principal managing Attorney and is responsible to manage the day-to-day operations of the Marble Law firm including leading a team of Managing Attorneys, budgeting and finance, systems and related initiatives that will enable our attorneys to deliver best in class legal services across the states in which we practice and represent clients. As Head of Legal Operations for Marble, you will:

• Work with Marble’s Principal Managing Attorney to identify and lead a strategic operational plan and related initiatives and opportunities to optimize Marble’s Legal strategy and operations
• Work with broader cross-functional business teams and partners to understand business needs and translate and align those needs into key performance indicators, plans and practices for Marble.
• Act as point-person with managing attorneys to provide advice and decisions on case management escalations, risk management scenarios and address any concerns regarding the quality of performance and service.
• Ensure that Marble’s practices are in compliance with all applicable laws, regulations and ethical standards. Monitor and ensure that Marble’s lawyers and support staff are in compliance with their obligations under state governing regulations and rules.
• Lead the team of Managing Attorneys to develop operational metrics, processes, and policies to improve the effectiveness and efficiency of their practice areas.

Qualifications

• J.D. from an ABA-accredited law school
• Licensed to practice law in a US jurisdiction - NY, CA, GA, TX or FL preferred
• 12+ years of experience in a combination of the following settings: litigation, law firm operations, legal operations
• Background working inside a high-growth software or tech company, preferably in legal or strategic operations
• Strong understanding of litigation and transaction matter lifecycles.

Skills and Capabilities

• Strategic Legal expertise and leadership: Deep experience in building and leading Legal operations strategy and teams, including leading strategic cross-functional initiatives aligned to a strategic vision set of business goals to maximize performance of the firm.
• Strategy formulation and executional excellence: Experience formulating and driving sophisticated, org-wide initiatives, including the ability to design and lead small and large-scale projects with multiple contending priorities while partnering with leaders for prioritization and implementation.
• Interpersonal relationships: An ability to build personal credibility and impact through active listening, influencing others, leading people and communicating clearly, including experience in partnering with senior leaders, driving consensus and landing clear decisions.
• Data analytics: ability to design and track metrics to measure the quality and success of programs, as well as designing effective presentations to share data insights with leadership;
• Situational adaptability: the agility to work and drive in a fast-paced environment and not afraid to pivot to meet the most current needs of the business or the Legal team.
• Communication: Demonstrated ability to collaborate and communicate verbally and in writing, building compelling presentations and effectively managing multiple stakeholder groups
• People leadership: Strong people leadership capabilities with ability to manage change, influence, develop, and coach senior level professionals