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Job Summary

The Vendor Contract Manager will be responsible for overseeing contracts with vendors, ensuring compliance with terms, and optimizing vendor relationships to align with organization goals.

Leadership Expectations

• Lead by example, upholding i3’s core values
• Build and maintain strong relationships
• Drive and manage change effectively
• Support the growth and development of team members
• Foster accountability across all levels

Duties/Responsibilities

• Establishing and maintaining relationships with suppliers, acting as the primary point of contact for all contract-related matters.
• Negotiate contracts and terms of service with new and existing vendors.
• Review new and existing contracts to maintain and/or improve service quality.
• Monitor vendor performance and ensure compliance with agreed upon standards and KPIs.
• Resolve conflicts between company and its vendors
• Collaborate with departments to determine vendor needs and requirements.
• Conduct vendor performance reviews and provide feedback to internal and external stakeholders.
• Manage vendor risk by identifying potential risks associated with contracts and implementing strategies to mitigate them.
• Maintaining detailed records of all contracts, correspondence, and documentation to ensure compliance with company policies and legal requirements.
• Perform additional duties as assigned.

Required Skills/Abilities

• Excellent communication and interpersonal skills
• Experience in vendor management.
• Expertise in contract negotiation and management.
• Results-oriented and self-motivated and committed to excellence.
• Analytical mindset with problem-solving capabilities.
• Proficiency in budget and financial analysis.
• Ability to multitask and work in a fast-paced environment.
• Clean driving record required, with the ability to travel locally and occasionally overnight.

Education/Experience

• Bachelor’s degree in business or related field (equivalent work experience may be considered in lieu of degree).
• Proficiency with Microsoft 365 suite.
• 2-5 years of experience managing the full contractual lifecycle; including drafting, executing, amending and termination.
• Demonstrated understanding and experience in contract negotiations, pricing strategies, dispute resolution and vendor performance SLAs.

Physical Requirements/Essential Duties

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing, walking, and reaching to access files or communicate with team members.
• Ability to lift up to 15-25 lbs. for handling documents, equipment, or office supplies.
• Frequent use of hands and fingers for typing, document handling, and using office equipment.
• Clear vision and hearing to read contracts, analyze data, and communicate effectively.
• Ability to travel locally and occasionally overnight for vendor meetings, contract negotiations, or site visits.

Benefits Offered

• Competitive starting wage
• Medical, Dental, and Vision insurance
• Flexible Medical Spending Account
• Paid Time Off
• 7 paid holidays
• Company Matching 401(k)
• Company-paid life insurance
• 100% FREE services to employees who live within our service area

Equal Opportunity

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualifications, merit, and business need.