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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

POSITION SUMMARY:

Ensure compliance with the United States and Canada (and other jurisdictions as needed) Customs laws and regulations. Responsible for facilitating and maintaining daily import/export compliance operations, including auditing, analysis, and serving as liaison to customs brokers freight forwarders and maintaining related policy and procedures. Manage compliance programs such as ISA, C-TPAT, and PIP. Stay abreast of laws, rules, and regulations that impact the organization and advise management accordingly.

RESPONSIBILITIES:

• Maintain Customs Entry, Drawback, and Customs Compliance Records per U.S. Customs’ record-keeping Requirements. Assist with the proper and timely filing of all post entries, reconciliations, drawbacks, prior disclosures, recoveries, and CF28/29.
• Respond to all department requests or vendor inquiries regarding classification, duty rates, documentation requirements, or other import/export regulations to ensure timely movement of goods. Monitor the Customs broker to ensure timeliness of clearance, timeliness of payment of duties and fees, the accuracy of data transmitted, resolution of entry problems, and support of broker supervision.
• Assist with the product classification using the Harmonized Tariff Schedule of the United States (HTSUS) and Canada according to General Rules of Interpretation (GRI’s), Binding Rulings, Explanatory Notes, Informed Compliance Publications, Reasonable Care Guides, and other established Customs information.
• Support all facets of ISA, C-TPAT, PIP, Fish & Wildlife programs maintenance, including annual validations, vendor questionnaires, certifications, reporting, and training. Perform comprehensive audits of customs data, including shipments, valuations, etc.
• Assist in the preparation of drawback claims. Comply with all other requirements of Signet’s Customs Compliance Manual, Desktop Procedures, and C-TPAT Manual. Special projects as assigned by the Director of Import & Export Compliance.
• Perform additional duties and projects as assigned

QUALIFICATIONS:

• Bachelor’s degree in Customs, International Trade, Logistics, or related area, or the equivalent experience.
• Minimum 4+ years of experience in Customs Compliance (import/export) and/or Trade Compliance.
• Strong communication skills (written & verbal)
• Ability to apply effective judgment and decision-making skills
• Strong project management and organizational skills

BENEFITS & PERKS :

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:

✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.

✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.

✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.

✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.

✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.

✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!