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Description

We are seeking a stellar Principal Program Manager with operational experience in internet service provider/telecom obligations to join the Global Service Compliance team supporting Amazon Leo. Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Our Global Service Compliance (GSC) is seeking a dynamic, organized, and experienced Principal Program Manager to guide and inform specific communications service compliance obligation workstreams. You are responsible for managing complex compliance programs, from planning through to execution, continuously surveilling the Amazon Leo business strategy and regulatory environment to plan and respond to change across one or more domains. Your role is focused primarily on revenue reporting and financial impacts.

You collaborate with business and technical teams to deliver world-class compliance solutions that are highly scalable, secure, and flexible while maintaining a strong organizational focus. You work with stakeholders and multiple business teams to identify, define, and iterate solutions for 1 or more compliance domains. You are a deep subject matter in your assigned compliance workstreams and will be the face of the workstream to external stakeholders. You create dynamic plans and monitor performance and evolution of the workstream as the Amazon Leo business expands and changes, reporting successes, risks, and program status internally (within GSC) and externally (across Amazon Leo) as appropriate. You tailor your communications to specific audiences, communicating clearly and concisely to business, technical, business partner, and leadership audiences.

As a Principal GSC PM, you oversee the compliance program approach, implementation, and optimization for 1or more workstreams, while championing program management best practices across the GSC organization.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

This position may be based in Bellevue, WA, or Arlington, VA, Earth. Some travel, domestic and international, may be required. No intergalactic travel is yet required.

Key job responsibilities

• Develop and implement comprehensive compliance workstream strategies aligned with Amazon Leo's global service expansion goals and objectives. This involves defining workstream scope, establishing measurable KPIs, and creating mechanisms to monitor compliance performance and efficiency.
• Own ongoing prioritization, resourcing and development of GSC's strategy and plan for assigned compliance workstreams as assigned. Monitor and plan for change against the Amazon Leo Business strategy and the regulatory landscape to scope and implement change. Anticipate and react to feedback/engagement in collaboration with GSC's execution teams to drive operational improvements.
• Plan GSC's roadmap and mechanism structure to ensure growth scales globally by leveraging foundational frameworks and automation.
• Be a subject matter expert and central point of contact for internal and cross-functional stakeholders to accelerate deliverables. This includes providing guidance and expertise to support GSC teams and stakeholders to unblock paths forward in their deliverables across assigned compliance workstreams.
• Own administrative functions for internal coordination, including function-based calendar management, workspace accesses, creation and maintenance of knowledge artifacts and support onboarding and training of personnel.

A day in the life

• You handle complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed.
• You manage the plan and strategy of assigned compliance workstreams with deep subject matter expertise, requiring interfacing with external stakeholders.
• You communicate effectively with Directors and VPs, encouraging constructive dialogue and harmonize discordant views. You coordinate the resolution of contentious issues (build consensus). You partner effectively with customers, stakeholders, and engineering teams.
• Your program management practices set standards for others, defining clear goals and identifying risks before they become roadblocks.
• You are a simplifier, improving organizational efficiency by standardizing processes, eliminating unnecessary processes, and delivering automation.
• You actively participate in organizational development and mentor others.

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 137,600.00 - 186,200.00 USD annually

USA, WA, Bellevue - 137,600.00 - 186,200.00 USD annually

Company - Amazon Kuiper Manufacturing Enterprises LLC

Job ID: A3165836