Paralegal, Litigation
A publicly traded technology company is seeking a Litigation Paralegal to support it's US team on a contract basis.
This is a full-time role (40 hours per week) with an anticipated 5-month duration.
It is fully remote, but candidates the teams sit in Arizona and the SF-Bay Area.
Duration: ~5 months
Start: early-March
Hours: Full-time (40 per week)
Location: US - West Coast - Remote (SF-Bay Area or Tempe, AZ encouraged)
Rate: $50 - 55/hour
What You’ll Do
- Serve as primary day‑to‑day support for litigation and consumer matters, including intake, triage, and response management for litigation, subpoenas, consumer complaints, DMCA notices, service of process, and related mailboxes.
- Gather, analyze, and organize customer and account information, and other relevant documentation, to support litigation, pre‑litigation demands, regulatory inquiries, bankruptcy matters, and internal investigations.
- Own and refine workflows for key mailboxes (e.g., litigation, subpoenas, DMCA, consumer complaints), including setting SLAs, routing rules, and escalation paths to internal stakeholders (legal, compliance, customer support, etc.).
- Evaluate existing manual processes (e.g., spreadsheet‑based tracking, document collection, consumer complaints workups) and design more efficient, scalable workflows, including automation and self‑service where appropriate.
- Leverage tools such as Glean‑like enterprise search/AI tools and other internal systems (e.g., core HRIS, e‑discovery, internal customer data sources) to standardize and accelerate data collection and reporting for recurring request types.
- Maintain accurate tracking and dashboards for litigation, subpoenas, complaints, and bankruptcy matters, including status updates, key dates, and outcome metrics.
- Partner closely with in‑house counsel and cross‑functional teams (e.g., customer support, risk, compliance) to clarify ownership boundaries, reduce duplicate work, and ensure consistent responses to counterparties and consumers.
- Proactively identify opportunities to streamline or automate repeatable work (e.g., standardized data pulls, templates, playbooks, and workflow/agent designs) and drive implementation of agreed‑upon improvements.
What We’re Looking For
- Bachelor’s degree or equivalent practical experience
- 4+ years of litigation support experience
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