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Posted Mar 12
Full TimeRemote
About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.
Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.
For this job we are currently only hiring candidates based in the United States. Preference for candidates based in the Eastern or Central time zones. For more information on where we employ, please see below.
About the Role
Ontra is seeking a Legal Network Success Manager reporting to our Associate Director, Lawyer Success on our Legal Network team.
Ontra’s Legal Network is composed of law firm partners, who accelerate legal workflows by combining their legal expertise with our proprietary AI-powered software. This role is a great opportunity for someone who enjoys building strong relationships to unlock value and potential for their community. You will also work cross-functionally within Ontra’s organization to drive efficiency and optimize processes to enhance the law firm experience.
If you are someone who thrives in a fast paced environment, and is able to think proactively to exceed your community’s expectations, we’d love to get to know you!
What You’ll Do
Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below.
Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation, which are not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Base Pay Range
$100,000—$140,000 USD
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
#BI-Remote
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.
Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.
For this job we are currently only hiring candidates based in the United States. Preference for candidates based in the Eastern or Central time zones. For more information on where we employ, please see below.
About the Role
Ontra is seeking a Legal Network Success Manager reporting to our Associate Director, Lawyer Success on our Legal Network team.
Ontra’s Legal Network is composed of law firm partners, who accelerate legal workflows by combining their legal expertise with our proprietary AI-powered software. This role is a great opportunity for someone who enjoys building strong relationships to unlock value and potential for their community. You will also work cross-functionally within Ontra’s organization to drive efficiency and optimize processes to enhance the law firm experience.
If you are someone who thrives in a fast paced environment, and is able to think proactively to exceed your community’s expectations, we’d love to get to know you!
What You’ll Do
- Build and manage partner relationships: Develop strong, trust-based relationships with lawyers in the network and create tailored success plans that drive positive outcomes and long-term engagement.
- Lead onboarding and training: Facilitate onboarding and deliver product training sessions to new law firm members to ensure seamless adoption of Ontra’s Legal Network systems. Drive product adoption: Position and promote Ontra’s AI-powered technology within your book of law firm partners to increase utilization and engagement.
- Serve as a subject matter expert: Develop deep expertise in Legal Network policies, systems, and workflows; confidently conduct product trainings and lead one-on-one partner conversations.
- Collaborate cross-functionally: Partner with internal teams, including Customer Success Managers and other stakeholders, to gather feedback, analyze performance trends, and enhance the overall law firm experience.
- Support strategic initiatives: Drive product adoption and communication efforts in alignment with broader business objectives and Legal Network strategy.
- Experience: 5+ years of experience in customer service in a professional services industry including legal, financial services, or other tech-enabled platforms.
- Communication and presentation skills: Excellent communication skills and ability to communicate with diverse stakeholders.
- Analytical and process-oriented: Can identify issues quickly and propose solutions with minimal supervision.
- Industry knowledge: SaaS experience as well as experience within other complex industries (i.e. financial services or legal) is a plus.
- Intellectual curiosity: Demonstrates a desire to learn, asks thoughtful questions, and considers multiple perspectives.
- Organization and process orientation: Able to break down complex initiatives into structured plans with clear timelines and milestones; values efficiency, consistency, and systematic execution.
Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below.
Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation, which are not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Base Pay Range
$100,000—$140,000 USD
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
- Remote-first by design, with regular in-person gatherings and hub spaces in NYC, Santa Barbara, and London
- Twice yearly team offsites for in-person collaboration
- Paid flexible time off policy
- Paid parental leave and benefits
- Employer-supported retirement contributions, varying by country
- Monthly phone and internet reimbursement
- Pick Your Perk stipend to spend on what matters most to you, from well-being and gym memberships, to home office setup, student loans, pet care, and more
- Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
- Various options for medical, dental, and vision insurance
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
#BI-Remote
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