Independent Compliance Risk Management (ICRM) Marketing Manager
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
LendingClub’s Second Line Compliance Team is looking for a Independent Compliance Risk Management (ICRM) Marketing Manager to support the review and approval of marketing and advertising materials across the organization. This role ensures marketing content complies with applicable regulatory requirements, internal policies, and brand standards.
You will partner closely with Marketing, Legal, Product Compliance, and Product teams to support compliant advertising and customer communications across multiple channels. This role helps identify marketing-related compliance risks and works with business partners to implement disclosures, policies, procedures, and process controls that support ongoing regulatory compliance.
What You'll Do
- Review and approve marketing materials including emails, website content, digital ads, landing pages, social media posts, paid advertising, direct mail, and customer communications
- Ensure marketing materials comply with applicable regulations, including Truth in Lending Act (TILA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), CAN-SPAM Act, and Fair Lending requirements
- Verify required disclosures, disclaimers, and terms are presented clearly and accurately
- Maintain the Bank’s communications guide with approved disclosures and compliance language
- Partner with Legal, Product Compliance, and Marketing teams to develop new disclosures and guidance
- Assess regulatory risks and controls related to marketing processes and approval workflows, recommending mitigation strategies where needed
- Provide guidance to Marketing and Product teams on compliant marketing practices and regulatory expectations
- Partner with stakeholders during campaign development to identify and address compliance risks early in the process
- Maintain and enforce marketing compliance policies, procedures, and review standards
- Support internal audits and regulatory examinations related to marketing and advertising practices
- Stay current on regulatory developments impacting marketing and advertising in financial services
- Provide oversight of vendors and systems used to review and manage marketing content
About You
- 3+ years of experience in banking or financial services within second-line compliance, risk management, or audit functions
- 2+ years of direct experience in marketing compliance with a focus on consumer credit
- Strong knowledge of consumer protection regulations including ECOA, UDAAP, TILA, TCPA, and GLBA
- Experience identifying compliance risks and developing internal controls to mitigate those risks
- Strong communication skills and ability to influence decisions and drive change across business teams
- Strong analytical, problem-solving, and critical thinking skills
- Ability to manage multiple priorities and adapt to changing regulatory or business requirements
- Experience managing projects and working cross-functionally to address complex compliance issues
- Exceptional organizational skills and attention to detail
- Ability to quickly learn and adapt within a fast-paced and evolving regulatory environment
- Bachelor’s degree in a related field; or equivalent work experience
Nice to Have
- Professional certification such as Certified Regulatory Compliance Manager (CRCM)
- Experience supporting regulatory examinations and compliance audits, including corrective action management
- Advanced proficiency with Microsoft Excel, PowerPoint, Visio, or similar tools
Work Location
San Francisco or Lehi or New York
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Local hours (PT, MT, ET)
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 82,000-125,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
