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Legal Quality Assurance Analyst

Kelly
Est. $92,612 - $240,040 / year
Posted Aug 24
Contract
On Site
  • Expert Peer Review: Conduct independent, high-level reviews of frontline analysts' work, applying legal context and terminology to evaluate complex invoices.
  • Holistic Line Auditing: Audit both adjusted and non-adjusted invoice lines to catch systemic errors, narrative gaps, or misapplied billing guidelines.
  • Data Validation: Verify the accuracy of Uniform Task-Based Management System (UTBMS) Fee, Activity, and Expense codes.
  • Advanced Adjustments: Make secondary adjustments to previously audited lines when necessary, documenting every change with defensible legal reasoning and mathematical precision.
  • Expert-to-Expert Discourse: Serve as a primary point of contact on the Appeals Team, engaging in professional written communication with outside counsel regarding billing adjustments.
  • Dispute Resolution: Drive collaborative negotiation with law firms to reach reasonable, mutually agreeable settlements on disputed line items.
  • Client Deference: Ensure all resolution strategies strictly align with the client’s ultimate directives and risk tolerances.
  • Issue Isolation: Extract core legal concepts and rules of civil procedure underlying complex disputes (e.g., block billing, multi-lawyer attendance).
  • Mediation Memorandums: Draft concise, objective written summaries of disputes to support clients at formal resolution conferences.


Qualifications

  • Education: Juris Doctor degree
  • Experience: Proven experience in legal billing analysis, law firm operations, legal auditing, or insurance defense review.
  • Communication: Exceptional written communication and negotiation skills, with the ability to maintain an authoritative yet professional tone under pressure.