Law firms are increasingly adopting resource management tools to address declining client services and financial pressures, as highlighted in a BigHand survey. These tools not only streamline operations but also play a crucial role in supporting diversity, equity, inclusion (DEI), and career development initiatives, essential for talent retention and aligning with client expectations.
The 2023 Legal Department Operations Index found that the industry is facing a technology conundrum, with growing legal tech use but insufficient budgets.