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Law Enforcement Response Team Manager, US

Meta (Facebook)
Est. $92,612 - $240,040 / year
Posted Feb 18
Full Time
On SiteAustin, Texas
The Meta Legal team is seeking a motivated, highly-organized, detail-oriented candidate with impeccable judgment to lead our Law Enforcement Response Team for the US region. This position will involve an investigations component, so we are looking for an experienced, creative, collaborative to join our team. The right candidate must have a strong work ethic, exceptional partnering skills, be comfortable in a fast paced, ever-changing, start-up culture, and be available for domestic and international travel. This is a full-time position.
 
Law Enforcement Response Team Manager, US Responsibilities
  • Manage and bring operational excellence to a team that handles a large volume of incoming requests from law enforcement, and ensure that all requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines
  • Define and implement a long-term strategy to deal with hiring and volume growth to continue to meet goals
  • Own and manage hiring, budgeting, resource prioritization and operational functions within a large, global team of both full-time employees and outsourced service providers
  • Support escalations related to sensitive subject matter
  • Clearly respond to process and policy questions from law enforcement, government agencies and internal parties
  • Interpret performance metrics and impact organizational change as a result
  • Working with a cross functional team, drive improvements to policies and processes within the law enforcement response team
  • Willing and able to maturely work with sensitive issues that include child exploitation, a variety of religious and political views, violence and adult content
  • Participate in on-call emergency escalation rotation as well as after-hours and weekend duty
  • Address sensitive content issues, including but not limited to graphic images, videos, offensive or derogatory language, and other objectionable material
Minimum Qualifications
  • BA/BS degree and 10+ years experience in law enforcement, people management, or similar type environment
  • 5+ years of management experience leading operational teams
  • Highly organized with the experience to prioritize multiple functions and tasks while managing their work time efficiently
  • Avid Facebook user
  • Skilled in various computer systems, internet technology and software (PC, Mac, MS Office, online research, etc.)
  • Pass a criminal background check
  • Experience presenting material about the team's goals and mission to a large, mixed audience, including law enforcement
Preferred Qualifications
  • Experience in the domain of law enforcement response operations
General knowledge of the intersection of legal guidance, policy and free speech on the Internet (note that this is not a practicing attorney role)
 
About Meta
 
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
 
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
 
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