Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

This position reports to the Senior Counsel & Director of Legal Operations, and can be based anywhere in Canada or the continental United States.

What You Will Be Doing:

• Lead systems-related project execution in collaboration with the legal operations team
• Work multi-functionally to detail and analyze new legal processes end to end, and document existing processes where documentation does not exist
• Partner with the Legal Team, Field and various operations teams to resolve systems-related issues
• Capture, document, and refine business requirements from various stakeholders within the Legal Team and within the broader company
• Create and present process documentation, including self-help tools, training videos, Q&A, process flows, etc. for tools used and/or managed by the Legal Team
• Manage the Legal Team’s technology suite, including a contract lifecycle management tool and a privacy compliance tool, among others
• Support and manage various ad hoc projects within the team as needed as both a project manager and a program manager as required
• Within the first two years, managing a team of at least one legal operations junior associate or associate and overseeing the financial management, vendor management and other responsibilities of such individual

What You Bring Along:

• 5-9 years of experience in an operational and/or project management role, ideally with at least 2 years within an in-house legal team.
• 4+ years experience working cross functionally with tech / IT / engineering teams
• 1+ years of management experience is preferred; experience managing other legal operations professionals is a plus
• Experience with a contract and/or content management system is required; experience with Ironclad is a plus
• Experience building workflows is required
• Experience in developing and implementing legal team technology solutions (e.g., e-billing, contract and document management, approval workflow, e-signature, knowledge management, etc.) preferred
• Experience with Salesforce and/or CPQ or another CRM and/or quoting platform is preferred
• Significant experience with advanced functions in Microsoft Word, Excel and Powerpoint required; similar experience with Google Documents, Sheets and Slides is preferred
• You thrive while independently running your own time in a demanding, fast-paced environment, and can handle ambiguity and rapidly shifting priorities with flexibility, patience, and humor
• Proven ability to identify, prioritize and resolve issues quickly and independently
• Strong work ethic, exceptional judgment and impeccable integrity
• Excellent written and oral communication skills are a must
• Interest in building strong cross-functional relationships
• A self-starting, proactive, driven, adaptable person who can, with poise and patience, prioritize and balance multiple projects
• Demonstrated ability to consistently deliver extraordinary, thoughtful, user-experience focused results in a dynamic environment
• Prior experience representing high-growth companies is strongly preferred
• Ability to collaborate and function well in a distributed team environment

Bonus Points if you bring...

• Bachelor’s degree preferred (preference for degrees and/or relevant coursework in business administration, finance and/or project management
• 1+ year of experience as a paralegal or contract manager
• 1+ years of relevant Business Systems Experience

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

The typical starting Total Cash Compensation range for new hires in this role is between $103,700 and $142,600, which consists of a Base Salary or a Base Salary plus a Target Commission, depending on the specific role. The Base Salary offered may vary depending on factors including skills and experience.

Additionally, this role is currently eligible to participate in Elastic’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within a holistic total rewards offering.

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.