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Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

We’re looking for a Brand Protection Specialist- Contractor who is excited about helping maintain Wish’s strict policy against Intellectual Property violations. This role requires providing support to the Brand Protection team by processing IP infringement claims, reviewing IP related applications and IP documents, developing relationships with brand owners through the brand partner program. You will be responsible for reviewing product listings suspected of IP infringement, review branded material, generate reports in accordance to Wish’s policies, and perform any other duties as assigned.  

What you'll be doing:

• Review and monitor product listings from merchants on our global marketplace to help ensure the listings meet policy and company standards.
• Investigate Intellectual Property complaints and assist in gathering sufficient information required for escalated matters. 
• Review IP documents and applications from merchants to join Wish’s brand initiatives. 
• Review product listings and merchant accounts to locate product listings suspected of IP infringement.
• Review disputes from merchants whose product listings were removed due to Intellectual Property violations.
• Audit product listings flagged for Intellectual Property violations and take appropriate action per Wish’s policies. 
• Review a variety of data sets that contain merchant-specific information and share findings with the data relevancy and engineering teams as needed. 
• Take part in weekly connects to review updates, propose changes and identify potential gaps or risks/issues.
• Work independently, effectively prioritize and manage your time.
• Communicate effectively with internal leadership to identify challenges and propose solutions and areas for improvement.

• 2+ year of operationally-oriented and/or brand protection experience
• Bachelor’s degree or equivalent work experience
• Must be able to quickly learn internal tools and dashboards
• Identify and analyze issues, patterns and trends 
• Proficiency in spreadsheets and presentation creation tools
• Ability to work both collaboratively and independently
• Must be comfortable with repetitive tasks
• Proven experience effectively prioritizing workload to meet deadlines and work objectives
• Highly organized and detail-oriented
• Excellent writing, editing, and administrative skills
• Creative, analytical and passionate about our company’s mission

Nice-to-haves:

• Experience working in eCommerce
• Experience working in a startup
• Fluent and able to read in Simplified Chinese and/or Mandarin preferred
• General knowledge of Intellectual Property rights and protections

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.