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Legal Operations Senior Analyst

Posted Nov 17
Full Time
On Site
Frisco, Texas

About the job

Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

We are more than legal professionals protecting Equinix’s interests. We are valued business partners, known as responsive, consistent, and proactive. We take customer service seriously and always strive for excellence in our execution. Equinix’s dynamic growth trajectory keeps us focused, flexible, and constantly learning. Our strong relationships with our internal clients, fueled by our solution-driven orientation and creative yet practical advice, bring us to the table early and often and lead to engaging and rewarding work directly in support of Equinix’s overall business objectives.

Our global legal department may span four continents, but we are One Legal - a true team working together across borders in support of our shared strategic objectives. We work hard but take time to celebrate our accomplishments and enjoy the highly valued collegial “team first” culture we have created.

Job Summary

As a part of the Global Legal Operations team, the Senior Legal Operations Analyst will be responsible for working with various stakeholders at all levels across the Legal department on projects, from opportunity alignment and requirements gathering through design and delivery. The focus for this role will be on technology projects that drive digital transformation across the Legal practice areas, from enhancing current systems, supporting system integrations to developing business requirements and common processes for new system deployments. The Senior Legal Operations Analyst will need to juggle responsibilities with a wide range of complexities, while also remaining methodical and organized.

We are seeking a bright, enthusiastic, business minded, and results-oriented professional with solid legal technology experience and the ability to coordinate with cross-functional teams. To excel in this role, you will be a proactive representative of the Global Legal Operations team, eager to make a lasting impact with a passion for innovation. Successful candidates will have experience deploying a wide range of digital technology to a legal practice area or a complimentary function with transferable skills.


  • Project management of Legal technology initiatives, ensuring that projects are delivered on time, within scope and within budget.
  • Independently conduct internal/external research to completion of basic and complex requests
  • Understand and uncover business needs and objectives for the Legal department, including understanding existing processes, gaps, goals, and improvement opportunities
  • Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Lead the implementation, deployment, and further development of Legal Technology systems
  • Create, gather, document, and analyze business requirements and partner with IT, cross functional stakeholders and external service providers to recommend practical, innovative solutions
  • Lead, coordinate, and conduct user acceptance testing
  • Lead the development of customized training materials
  • Act as the liaison with various stakeholders, including IT
  • Lead cross functional process management discussions
  • Translate business challenges into systems (single or cross functional) requirements design
  • Gather metrics and generate routine reports that measure adoption of processes and tools
  • Partner with Data & Analytics teams to develop meaningful usage reports or communicate the need for raw data to develop customized reports
  • Provide trainings as required on various functions, processes or technologies
  • Provide recommendations on promoting awareness and increase user adoption of tools
  • Use a variety of problem-solving skills to resolve issues with internal teams and stakeholders


  • 7+ years completing similar tasks to those above, and within a Legal or IT environment, preferred
  • Bachelor's degree required
  • Experience with Legal technology and processes required
  • Agile Project Management qualifications preferred
  • Ability to identify and manage cross-team and cross-project dependencies
  • Ability to communicate clearly and efficiently, both verbally and written
  • Ability to anticipate and address issues early with strong customer focus
  • Strong analytical skills including business case acumen
  • Ability to balance and prioritize multiple projects for various internal customers
  • Strong interpersonal and communication skills required
  • Ability to make decisions independently, knowing how and when to escalate issues
  • Experience working directly with business teams and stakeholders
  • Experience in Legal domains preferred, including but not limited to Corporate Legal, Compliance, Privacy, and Entity Management
  • Knowledge of Project Management Technology, such as SharePoint, Jira, Smartsheet, Tableau, Box.
  • Experience with Legal technologies, such as ServiceNow, Onit, iManage, OneTrust, and Diligent

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

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