Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Where great legal minds influence global business strategy.

Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:

Providing rich work experiences and opportunities for professional development
Recognizing and rewarding those who drive and deliver results
Respecting and valuing diversity, integrity, and personal accountability

Role & Responsibilities:

Day-to-day support of attorneys handling consumer and merchant litigation, including conducting factual research of underlying claims, analyzing disputes, early case assessments, and possibly engaging with pro se litigants and/or opposing counsel;
Adherence to stringent internal reporting requirements and policies on managing and appropriately documenting electronic case files on matters;
Performance of research on legal issues on an as-needed basis; and
Monitor legal and regulatory developments impacting financial services industry.

Are you ready for the challenge?

Minimum Qualifications:

Paralegal certificate highly preferred
5+ years relevant legal experience with emphasis on litigation;
Ability to quickly train on, navigate, and extract information from a variety of databases and information platforms;
Excellent interpersonal and communications skills and strong work ethic;
Enthusiasm and interest in learning the dynamic American Express businesses and in becoming a key member of a high-performing team;
Proficiency using Lexis/Westlaw and the Internet for legal and factual research; and
Demonstrated competencies in:
- - Working independently;
  - Attention to detail;
  - Organization of maintenance of time sensitive documents;
  - Prioritization and handling of complex docket/multiple tasks;
  - Meeting deadlines in a fast – paced environment;
  - Regular and prompt attorney interaction;
  - Working well in cross-functional team settings; and
  - Gaining credibility and developing strong working relationships with legal colleagues and business clients.

Preferred Qualifications:

Background in commercial litigation, bankruptcy litigation and/or financial services/consumer law;
Strong analytical skills;
Ability to communicate complex issues clearly and persuasively, in both written and oral format; and
Knowledge of the legal field and its intersection with business.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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