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Job ID: 64243

Project Attorney / Specialist

Our client is seeking a Project Attorney / Specialist to assist their organization. Project Attorneys/Specialists ensure their assigned tasks are handled timely and in line with the provided directions and expected results. Ensures that consumer-facing discussions are effective and handled with empathy. This position requires collaboration and coordination with internal teams, project managers, and clients. Attention to quality assurance and meeting client deadlines and deliverables are other key elements of the role. Project Attorneys/Specialists will communicate with clients in a professional manner and demonstrate a client-focused ethos. This role is expected to be an escalation route to review consumer-facing inquiries or issues that cannot be resolved by standardized processes.

_This role is fully remote. Preference for candidates residing in AZ, DC, FL, IL, KS, MO, NY, NC, OH, OR, TN, MD, NJ, SC, VA, and WA. Candidates residing in AL, CO, CT, DE, GA, ID, IN, KY, LA, MA, MI, MN, NV, OK, PA, TX, UT, and WI will be considered after the preferred states.

_ Project Attorney / Specialist Responsibilities

• Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence.
• Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required.
• Work effectively in a highly collaborative environment with a variety of business partners.
• Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project.
• Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution.

Project Attorney / Specialist Qualifications

• JD from an accredited US law school or foreign law degree and LLM Required. Bar license is not required.
• Flexible and customer service-focused.
• Outstanding written and verbal communication skills are required. Ability to communicate complex ideas to diverse audiences.
• Ability to handle changing or competing priorities to support business needs.
• Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking, and a keen attention to detail are all required.
• Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook.
• Bilingual candidates highly encouraged.

Salary: $29-30/hr. (DOE) Benefits

Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen

VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.