Senior Director, Legal Operations ELM_CLM| Technology

Posted Jan 23
Full Time
Dallas, Texas
This job is expired. See open roles here.

Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About The Role

FTI is seeking an experienced Senior Director to help grow our Technology segment's Legal Operations offerings and to support our growing pipeline of legal technology implementation projects such as Enterprise Legal Management ("ELM") and Contract Lifecycle Management ("CLM"). FTI's Legal Operations team advises and assists our clients on legal technology strategy, solutions, and systems implementations. The Senior Director will work directly with FTI's Legal Operations leaders as well as other industry leading subject matter experts across legal and corporate disciplines to best serve our clients.

What You'll Do

  • Lead and conduct legal business processes and technology analysis.
  • Identify and recommend process improvements that are informed by knowledge of key legal technology solutions, such as ELM and CLM.
  • Assess client's legal technology to identify gaps, opportunities for improvement, and prepare roadmaps with prioritized recommendations.
  • Lead corporate clients through the selection of legal technology solutions.
  • Lead clients through best practices for designing and automating legal technology lifecycle.
  • Translate use cases and recommendations into system design documents that are consumable by key stakeholders (legal, procurement, sell-side functions, IT, finance, etc.)
  • Assist clients with best practices related to management of master data.
  • Lead the end-to-end implementation of key legal technology solutions and their add-on offerings/modules (discover, design, configure, migrate, integrate, test, train, and deploy).
  • Lead the design and implementation of key integrations with other corporate ecosystem solutions such as Ariba, Coupa, Dynamics, Oracle, Salesforce, SAP, Workday, etc.
  • Define, develop, and implement data architecture strategy that integrates legal technology data and performance metrics with enterprise-wide data sources (e.g., data lake, data warehouse).
  • Assist clients with the development of catered change management strategies for their legal technology transformation.
  • Coordinate client requirements with the solution development team, leveraging FTI's testing and controls methodology for configurations and complex customizations.
  • Manage projects that result in high client satisfaction and adoption while balancing scope, timeline, margin, and deliverable quality.
  • Lead business development efforts such as writing and presenting proposals, networking at key industry events as well as leading other outreach campaigns utilizing key business contacts.
  • Learn FTI's multidisciplinary offerings and capabilities and earn trusted advisership by assisting clients with our diverse offerings in other areas of need.
  • Demonstrate both your subject matter expertise by presenting or speaking at industry forums, events, or press interviews as well as writing and authoring whitepapers, blogs, and related articles.
  • Assist with vendor relationship management by working closely with leadership from FTI Alliance and FTI Legal Operations.
  • Write and quality control work product and deliverables for spelling, grammar, effective flow, and logic.
  • Eventually coach and develop team members to succeed both within Legal Operations and at FTI.

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

Basic Qualifications

What You Will Need To Succeed

  • Bachelor's degree
  • 5 years of relevant post-graduate professional experience in a client-facing consulting role
  • Experience with the full ELM and CLM technology implementation lifecycle, including discovery, design, configuration, migration, integrating, testing and training
  • Experience in building business models, distilling insights, and creating recommendations to resolve complex problems
  • Ability to travel to clients and FTI office(s) as needed

Preferred Qualifications

  • An advanced degree
  • Experience in projects related to corporate law department operations and technology
  • Experience in configuring ELM solutions such as TeamConnect, Onit, and CLM solutions such as Agiloft, Conga, DocuSign, or Onit
  • Relevant certifications for Agiloft, Conga, DocuSign, Onit, or TeamConnect
  • Experience with large-scale data migrations from client's legacy ELM and CLM solutions

Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

  • Competitive total compensation, including bonus earning potential
  • Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
  • Generous paid time off
  • Company matched 401(k) retirement savings plan
  • Potential for flexible work arrangements
  • Generous paid parental leave and flex return support
  • Family care benefits, including back-up child/elder care
  • Employee wellness platform
  • Employee recognition programs
  • Paid time off for volunteering in your community
  • Corporate matching for charitable donations most important to you
  • Make an impact in our communities through company sponsored pro bono work
  • Professional development and certification programs
  • Free in-office snacks and drinks
  • Free smartphone and cellular plan (if applicable)
  • FTI Perks & Discounts at retailers and businesses
  • Upscale offices close to public transportation

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 31 countries, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine. For more information, visit and connect with us on Instagram and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.