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Overview

We’ve got the boldest burgers on the block. From the first day we fired up our grills, we’ve had one thing on our minds: big, bold flavor. We make burgers and sandwiches you can’t help but crave. Our fry game is the best in the business. We’re taking “sweet tooth” to a whole new level. And we’re doing it all at a price that’s hard to beat. Our food and price aren’t the only things we do boldly, though. We develop and train all our employees, from Team Members to Franchisees, to give them opportunities to move up in our company and build a rewarding career. We believe in a work culture as fun as our food is delicious. And we reward our hard-working people with everything from trophies to cruises.

Position Summary

The Manager, Legal Services is responsible for the effective and efficient management of the Legal department. This position reports to the General Counsel and to others, as the General Counsel may decide from time to time. The Legal Support Administrative Assistant reports to this position.

Position Accountabilities

• Provides leadership and ensure efficient and effective management of staff and resources in the Legal department.
• Reviews progress of ongoing cases, including but not limited to: workers’ compensation; general liability; third-party liability property damage; wage garnishment and child/spousal support notices; and advise management accordingly.
• Acts as a liaison with relevant departments to ensure that where legal risks have been identified, appropriate courses of action have been taken.
• Works with the Finance team to ensure appropriate reserves are set up for litigation and insured claims and that legal invoices are paid and charged to the correct cost center.
• Works with General Counsel to prepare the Legal Department budget and track actual costs by period.
• Acts as a liaison with outside parties, including but not limited to local counsel, adjusters, and other vendors, and manage the assignments and resources of those outside parties in an efficient and cost-effective manner.
• Acts as a liaison with field employees to ensure responsiveness and compliance with all requests, inquiries, legal threats, ongoing claims, and any other issues that require their participation, consent, or other action.
• Reviews and analyzes all litigation, requests, and document requests in conjunction with the Assistant General Counsel and ensures that the company timely responds to such requests.
• Reports to General Counsel and Assistant General Counsel on progress of outstanding litigation, as well as obtains approval for legal costs.
• Maintains a report of all outstanding litigation in conjunction with the Assistant General Counsel and other departments, if applicable.
• Works with Assistant General Counsel in preparing insurance applications and renewals.
• Generally, reviews and advises management on legal implications of internal policies and procedures.
• Continuously monitors compliance with statutory obligations, including licensing and OSHA, and advise management accordingly.
• Files annual reports in all jurisdictions for all corporate entities.
• Provides continuous leadership, supervision, training and development of department staff ensuring an effective and motivated team.
• Conducts performance appraisals of staff and ensure competency and training gaps are addressed.
• Performs other duties as assigned or requested.

EMPLOYMENT STANDARDS

Knowledge

• Excellent customer service skills with the ability to engage others and establish rapport.
• Excellent verbal and written communication skills with ability to effectively communicate and build relationships with all levels within the organization, and with guests, franchisees, and suppliers.
• Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines, adjust to sudden changes in workflow, and maintain high quality standards.
• Excellent analytical skills with the ability to think independently, take corrective action, and to resolve inquiries and requests for information.
• Ability to effectively present information and respond to questions from groups of managers, clients, Guests and the general public.
• Ability to maintain all job-related information in a confidential and private manner.

Education And Experience

• Bachelor degree preferred or at least 5 years of experience as a paralegal
• High degree of proficiency with Microsoft Office suite particularly Word, Excel, and PowerPoint
• Over five years of related experience – including familiarity with legal terms, forms and correspondence required.
• QSR or convenience industry experience preferred.

Essential Physical Requirements

• Ability to read, analyze and interpret written information such as procedure manuals, Company communications or governmental regulations.
• Ability to frequently use hands to finger, handle or feel.
• Ability to Travel may be required to attend off-site training, meetings and seminars.
• Ability to sit for prolonged periods in one location which may be restricted to the employee’s workstation.
• Ability to lift and/or move up to 30 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.