Legal Operations - eBilling Specialist

$0 - 0
Posted Jan 25
Full Time
Pleasanton, California
This job is expired. See open roles here.

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At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About The Team

The LCCA Operations Team focuses on improving the efficiency, effectiveness, and overall management of legal processes and workflows. Our primary goal is to enhance the delivery of legal services by implementing best practices, optimizing resources, and leveraging technology.

About The Role

We are seeking a highly organized, detail-oriented self-starter to join our legal operations team as an Outside Counsel eBilling Coordinator. The successful candidate will play a crucial role in managing the electronic billing processes for our external legal service providers program, ensuring accuracy, compliance, and efficiency in financial transactions related to legal services.


  • eBilling Management:

    • Oversee the end-to-end electronic billing process for external legal counsel, ensuring timely and accurate submission and approval of invoices.
    • Collaborate with outside law firms to troubleshoot and resolve any billing discrepancies or issues, ensuring compliance with billing guidelines.
    • Manage the entire vendor onboarding process that includes overseeing internal procurement and accounting processes as well as the related ebilling system configurations.
    • Manage matter intake, updates, and remediation.
    • Establish matter budgeting and forecasting mechanisms to improve spend management and visibility.
    • Work with data and analytics teams to visualize and communicate detailed spend information to matter leads and finance and accounting teams.
  • Vendor Relationship Management:

    • Develop and maintain positive working relationships with external law firms to facilitate effective communication and collaboration on billing matters for continual optimization and process improvements.
    • Serve as the main point of contact for billing-related inquiries and provide support to both internal stakeholders (i.e., Accounting, Finance, and Compliance teams) and external vendors.
  • Compliance and Reporting:

  • * Monitor and enforce compliance with billing guidelines and internal policies.
    • Generate and analyze reports to track billing metrics, identify trends, and provide insights to enhance efficiency and cost-effectiveness.
    • Manage the review and approval of engagement letters and conflicts waiver requests.
  • Technology Integration:

    • Work closely with our Business Technology teams and legal operations team to implement and optimize eBilling platforms and technologies.
    • Provide continual and consistent training and support to legal teams and external vendors on eBilling systems and processes.
  • Process Improvement:

    • Continuously evaluate and enhance eBilling processes to improve accuracy, reduce costs, and streamline workflows.
    • Incorporate automation and AI-relevant opportunities into the overall process to alleviate high volume/low risk work.

About You

Basic Qualifications

  • Prior experience in legal operations, eBilling, or financial management within a law firm or corporate legal department.
  • Strong understanding of legal billing processes and guidelines.
  • Experience implementing and managing eBilling systems.
  • Proficient in managing with data and analytics and conceptualizing dashboards for optimized spend and accounting visibility.
  • Very proficient in Excel - you can do a VLOOKUP in your sleep.

Additional Qualifications

  • Excellent communication and interpersonal skills.
  • Proficiency in utilizing eBilling platforms and legal management software. Experience with SimpleLegal and Tableau a plus.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Familiarity with legal industry trends and technology.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $102,800 USD - $154,200 USD

Additional US Location(s) Base Pay Range: $82,400 USD - $154,200 USD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!