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Legal Operations Analyst

Posted Feb 02
Full Time

About Attentive: 

Attentive® is the world’s #1 conversational marketing platform, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive helps drive billions in online revenue for over 8,000 leading brands around the globe. Trusted by CB2, GUESS, Urban Outfitters, Pura Vida, and more, Attentive is the go-to solution for brands looking to deliver powerful commerce experiences to their customers.
Attentive’s growth has been recognized by Deloitte’s Fast 500Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
Who we are
The Legal Operations Analyst supports all aspects of Legal Operations. This position will work closely with the Director of Legal Operations and will be responsible for various tasks including contract management, vendor management, liaising with internal stakeholders and relevant vendor resources, matter management, and routine operational reporting.


Why Attentive needs you

  • Maintain legal matter management system, including accurate data input and trend analysis.
  • Assist with department monthly reports and dashboards, legal quarterly accruals and other reports as requested.
  • Identify, make recommendations, and implement process improvements in reporting analysis and system capabilities.
  • Manage both client and vendor contracts within Contract Repository including reviewing new contracts, performing contract audits, and interfacing with internal stakeholders to ensure contract accuracy.
  • Interface with select vendor resources to ensure completeness of vendor contracts.
  • Interface with internal Legal Team to provide operational support


About you

  • Bachelor’s Degree or equivalent Legal experience
  • 2+ year experience in corporate Legal or Operations or Masters Degree, preferably
  • Demonstrated analytical and organizational skills with critical attention to detail.
  • Proven ability to maintain discretion and confidentiality.
  • Excellent verbal and written communication skills with ability to communicate effectively with all stakeholders including senior management.
  • Excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
  • Track record in balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Advanced Excel and PowerPoint skills
  • Ideally, has experience working with Office365 including SharePoint and Power Automate
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
  • The US base salary range for this full-time position is $63,000 - $88,000 base + equity + benefits
  • Our salary ranges are determined by role, level and location
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.