Manager, Information Governance & Privacy Assurance

Posted Feb 05
Full Time
Woonsocket, Rhode Island

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

  • This position follows a hybrid model of three days onsite and two days from home per week

The Information Governance and Privacy Assurance Manager will lead work to help implement, maintain, and ensure continued adherence to the organization’s policies and procedures covering the use, access to, and disclosure of competitively sensitive information, protected health information and personally identifiable information (collectively “Confidential Information”) in compliance with our best practices and policies, obligations under several regulatory orders and our commitments to clients, customers, and regulators.

This individual will help consult on, and audit the design and implementation of data solutions to ensure compliance with the commitments we have made to regulators as well as customers and clients with respect to the internal use and disclosure of Confidential Information. These obligations are applicable to CVS Health corporate and all business segments (including Front Store, Retail Pharmacy, PBM Mail, Specialty, Care Plus, Coram, Omnicare, Minute Clinic, SilverScript, Medicare D, Aetna, etc.). This position will be responsible for collaborating with cross-functional leaders across the enterprise, including IT, Internal Audit, Legal, Digital, Information Security, Finance, and Human Resources.

The role includes auditing approaches for enterprise CVS Health to ensure that there are adequate Information Governance and Privacy Operations procedures, controls, policies, systems, training, and communications to ensure compliance with our privacy, information governance, and firewall commitments. A function of this role will be to help support, consult on, and audit the design and implementation of new firewall business unit implementation standards created to govern the flow of data and information between CVS Health business units as those teams use data to help transform health care. In addition, this role will be responsible for continuing to support, consult on, and audit processes designed to ensure we are in compliance with firewall implementation standards that apply to legacy CVS Health business units.

Required Qualifications

5+ years of relevant experience

Ability to travel up to 5%

Preferred Qualifications

To be successful in this role you must exhibit the following:

  • Strong ability to communicate well with all levels of the organization.
  • Must be comfortable with being empowered to make difficult decisions that potentially impact business project direction.
  • Knowledge of privacy, security, and data governance standards and commitments applicable to CVS Health and its various business segments, and the ability to analyze.
  • Must be able to lead internal work teams to resolution addressing privacy issues and successful resolution.
  • Must be able to prioritize appropriately, and multi-task on high priority and high impact projects.
  • Knowledge of compliance monitoring and/or auditing principles.


Bachelor's Degree or equivalent years of experience

Pay Range

The typical pay range for this role is:

$63,300.00 - $139,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.