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Senior Manager - Contract Lifecycle Management (Icertis)

Posted Feb 05
Full Time
Charlotte, North Carolina

Legal Business Services - Senior Manager - Contract Lifecycle Management (Icertis)

Deloitte Discovery's Legal Business Services (LBS) teams provide a comprehensive suite of legal management consulting, information governance, contract lifecycle management, and technology-enabled services to our clients. Our professionals bring domain knowledge, industry experience, and technology capabilities to provide strategic, proactive approaches to support the future of legal departments and related functions.

Deloitte Discovery's U.S. operations is comprised of the following services:

Legal Business Services

Data Remediation

eDiscovery Services

Recruiting for this role ends on 6/30/2024

Work you'll do

As a Senior Manager in Legal Business Services supporting our Contract Lifecycle Management practice, you will lead a team of experienced professionals to help clients transform and efficiently manage all aspects of the contract lifecycle, leveraging artificial intelligence, machine learning and other technologies. You will contribute directly to delivering first class consultative services to our clients, and your support of the engagement lifecycle will include engagement leadership, sales and pursuit support, eminence, legal management consulting, legal process assessment, solution design, service delivery, and coaching and mentoring junior practitioners.

Additional responsibilities may include:

  • Lead delivery of large, complex or multiple smaller simultaneous client engagements, including Icertis Implementations
  • Organize and deliver services on a cross-section of complex projects
  • Responsible for the development of business and vendor relationships
  • Lead pursuit teams focused on new opportunities and manage /deliver aspects of the proposal development process
  • Responsible for project(s) financials including development of financial plans
  • Manage day-to-day interactions with clients and Deloitte team
  • Establish relationships in strategic client positions; lead, and facilitate these relationships
  • Display both breadth and depth of knowledge regarding functional and technical issues
  • Provide counselling/coaching, leadership and support for delivery teams and staff
  • Actively participate in staff recruitment and retention activities providing input and guidance into the staffing process



  • 8+ years of Forensic, Investigative, Legal and/or Discovery industry related experience
  • 4+ years in a technical or functional lead role
  • Experience leading Icertis implementations
  • Experience mentoring and coaching others
  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
  • Experience managing mid/senior level client relationships
  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
  • Pre-sales, proposal, and RFP experience
  • Proven track record of consistently attaining managed revenue targets as well as achieving quarterly or yearly sales objectives for new business
  • Experience in one or more of the following Contract Lifecycle Management and Extraction technologies: Kira Systems, Seal Software, Eigen, Exari, Icertis, Apttus, Oracle, SAP Ariba, Evisor
  • Proficiency with MS Word, MS PowerPoint, MS Excel, MS Project, Visio
  • Bachelor's Degree
  • Ability to travel 50%, on average, based on the work you do and the clients/industries you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future


  • JD or MBA

For individuals assigned and/or hired to work in California, Colorado, Nevada, New York State Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Nevada, New York State, and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 175,275 to $307,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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