Law Firm Intake Specialist

United Robotics Group
Posted Feb 05
Full Time
Baltimore, Maryland

Busy Baltimore Law Firm seeks intake specialist to interview and screen prospective clients. This is a full time position. This is an on-site job. The ideal candidate will have a four year college degree. Prior experience in marketing or customer service is preferred.

Job responsibilities include:

  • Direct communication with prospective clients
  • Perform preliminary interview to qualify potential clients
  • Work directly with attorneys
  • Educate clients on the law firm's services
  • Data input

We will train you on software, interviewing skills, and best practices. There is a congenial team environment.

Requirements

  • Outgoing personality
  • Professional phone, email and texting skills
  • Excellent customer service skills
  • Empathy and compassion

Benefits

  • Health Insurance
  • Paid parking
  • 401K after one year
  • Salary commensurate with experience

Please send resume, references, and salary requirement.