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HCA Healthcare
Posted Mar 10
Full Time
On Site
Richmond, Virginia



Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Paralegal with Parallon you can be a part of an organization that is devoted to giving back!


Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Paralegal to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

  • Consults with SSC Senior Counsel to coordinate and implement policies and procedures, perform special projects, and track and identify trends a n d results of legal activities.
  • Reviews contracts and drafts demand letters under direction of SSC Senior Counsel.
  • Works closely with HCA Strategic Pricing under direction of SSC Senior Counsel regarding legal disputes
  • Contacts insurance companies or their designated third party administrator (in writing, telephonically and/or electronically) to escalate and resolve claim payments for unpaid, underpaid and denied accounts that are escalated by other SSC departments. Escalates dispute issues to the Parallon Dispute Resolution Team in a timely manner.
  • Utilizes the Legal Review Tool to track legal collection activities and prepare reports as requested by SSC Senior Counsel.
  • Assists with the tracking and reporting of monthly legal collections to SSC Executives and Parallon BPG leadership.
  • Works assigned pools and updates notes in various SSC computer systems.
  • Oversees the hospital lien process for court recording and satisfaction, as requested by SSC Senior Counsel. 
  • Works on special projects related to re-pricers, silent PPOs and other third- party issues, as well as Worker's Compensation issues, as requested by SSC Senior Counsel.
  • Conducts legal research under the direction of SSC Senior Counsel.
  • Manages auto/tort unit representatives to ensure proper adherence to state law and the SSC's policies and procedures for handling auto/tort claims.
  • Consults with Workers Compensation representatives to ensure proper adherence to applicable state law and our policies and procedures, as requested by SSC Senior Counsel.
  • Manages/assigns all interpleaders and petitions for equitable for distribution served at facilities and SSC, as requested by SSC Senior Counsel
  • Reviews objections to estate claims
  • Provide litigation support to HCA corporate legal and outside counsel as requested by SSC Senior Counsel.
  • Consolidates claims and prepares information relative to insurance carriers in receivership, judicial liquidation or bankruptcy as requested by Parallon BPG under direction of SSC Senior Counsel
  • Under direction of SSC Senior Counsel, prepares training materials and assist with legal training for SSC staff on relevant legal issues. 
  • Handles patient complaints escalated to the Legal Department for possible risk management review, as requested by SSC Senior Counsel.
  • Acts as a team player, accepting job responsibilities willingly and proactively initiates assistance to other legal team members.
  • Adheres to SSC policies relating to attendance, tardiness, compliance and confidentiality.
  • Attends department meetings and provides insight on legal issues.
  • Demonstrates current knowledge of legal issues and federal regulations related to financial operations
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Other duties as assigned

What qualifications you will need:

  • Paralegal Degree from an accredited institution or Bachelor’s Degree in related field or completion of state requirements that allow for Paralegal certification required.
  • Minimum two years of legal, collections and/or healthcare experience required. Paralegal Certificate required unless state regulations allow other means of qualification.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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