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At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
The Third Party Risk Oversight Manager will be responsible for oversight of Third Party risk and controls, supporting the Second Line of Defense of PayPal’s Third Party Risk Management (TPRM) Program. This team is comprised of risk trained professionals with strong understanding of all risks and control expectations relevant for the execution of the TPRM program. The Third Party Risk Oversight Manager will work with internal stakeholders including and not limited to, risk partners, business partners, Audit and the First Line of Defense (FLOD) Third Party Risk Operations team. The successful candidates should also be able to offer a data-driven strategic perspective, sound business judgment, agility to adapt to changing priorities, and be able to effectively work and communicate collaboratively / cross-functionally with multiple teams located in different geographies. Candidate must have a hands-on approach, desire to lead, strong intellectual curiosity and attention to detail and organization, and a passion for achieving practical business impact.

Job Description:
Responsibilities:

• Support with oversight of the Third Party Risk Management policy adherence
• Collaborate on policies, procedures, and program governance to ensure effective risk management of third party risk in accordance with industry standards
• Ongoing enhancement and ensuring the process is effective in managing risks related to third party relationships in a manner that is consistent with PayPal’s strategic goals, organizational objectives, risk appetite, and regulatory obligations
• Support development and facilitation of TPRM program training
• Identify and assist in remediating issues impacting the TPRM program
• Develop and manage Third Party Risk Management Oversight reporting
• Develop and maintain oversight procedures related to new and evolving processes
• Collaborate with the Business Intelligence team to provide requirements that deliver effective risk oversight reporting
• Identify enhancement opportunities for the Third Party Risk Management program, including ServiceNow system enhancements
• Draft enhancement and defect system requirements in JIRA
• Collaborate with the ServiceNow Platform and Engineering team to provide the best in class TPRM system of record
• Perform user acceptance testing (UAT) for system changes
• Develop and maintain TPRM ServiceNow supporting documentation
• Lead system enhancement prioritization discussions with key stakeholders
• Provide policy guidance and interpretation to the Third Party Risk Operations team (FLOD)
• Align practical risk mitigation with business objectives and foster a risk-conscious corporate culture
• Prepare program results for risk committees, auditors, internal and external stakeholders
• Develop ways to improve business processes, user experience, and systems involved in the third party life cycle with an emphasis on a risk-based approach
• Liaise with PayPal’s risk teams to build in new regulatory requirements within the TPRM program requirements
• Communicate status updates and changes to stakeholders
• Engage with cross-functional teams to strategize, manage projects, and deliver on business objectives
• Understand the role of third-party risk management within the overall procurement and onboarding process

The successful candidates should also be able to offer a strategic perspective, sound business judgment, agility to adapt to changing priorities at hand, and be able to effectively work and communicate collaboratively / cross-functionally with multiple teams located in different geographies. Candidate must have a hands-on approach, strong intellectual curiosity and attention to detail and organization, and a passion for achieving practical business impact.

Core Competencies and Experience:

• 5+ years of third party risk management experience or information security experience and 3+ years in third party risk management experience
• Excellent analytical, problem solving and decision-making ability
• Ability to effectively present information to TPRM stakeholders
• Ability to review data and tell a story to an audience
• Ariba / SAP, ServiceNow and JIRA experience a plus
• Ability to document business requirements
• Ability to document UAT test scripts, facilitate and execute testing
• Ability to build and maintain reporting
• Comfortable working both independently and collaboratively in a virtual-first, global team
• Must be able to navigate gray areas, multitask, and manage competing priorities under demanding deadlines
• Ability to work closely with both engineers and non-tech stakeholders on technology and process design changes
• Great verbal, written, presentation, and interpersonal communications skills
• Comfortable working in a fast-paced and dynamic work environment which demands quick thinking and strong attention to detail.
• Ability to work across the organization and interact and influence effectively at all levels of management and peers through communication and listening
• PayPal culture carrier, a source of energy and inspiration

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $64000 to $156750

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0110365