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Project Overview The Legal Operations ‘Purchasing and Technology’ pillar seeks a Legal Operations Payment Program Manager to support the client legal team globally. This role will service a variety of stakeholders throughout the region and support/partner with the attorney teams and external vendors . This is a full-time contingent position covering core NORAM business hours, based in the United States.

The job responsibilities include but not limited to the below:

• Own the Purchase Order (PO) process for the entire department globally
• Own the supplier onboarding process for the entire department.
• Provide self service guides and training for the department around the areas this role owns
• Become SME with the workflows they manage
• Own the payment of timely legal settlements
• Co-own the general sponsorship and charitable contributions donation process
• Manage incidents and case work-streams for invoices and system inquiries
• Process improvements and automation of manual processes
• Partner with internal and external stakeholder on special purchasing project requests
• Create training materials, self service guides, and input into change management and enablement activities
• Work across various subject areas and issues, and cross functionally with finance, AP operations, legalops and other teams as needed.

To be successful in this role, we need someone who has:

• At least 6 years of experience in a high-growth tech environment in an operations, business or financial role
• Experience with the end to end purchasing process regarding purchase orders and sourcing agreements
• Proficient in the use of process and systems improvement methodologies and related approaches
• Proficient in creating and providing training and other materials related to operational processes
• Experience driving efficiencies and automating operational processes
• A strong work ethic, exceptional judgment, and uncompromising integrity
• Experience of a multinational company in a systems and technology focused role, within procurement, finance, or legal operations.
• Assisted cross-functional teams in development projects and general technical aptitude
• Excellent interpersonal skills and proven ability to build strong and deep working relationships with internal stakeholders over multiple geographical locations
• Ability to understand complex issues.
• A practical, proactive, collaborative and business-focused approach to problem solving with the ability to make sound decisions and exercise good judgment

Compensation: The estimated pay range for this position is USD $60.00/Hr - USD $70.00/Hr and is an Exempt role.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Benefits: We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.