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Compliance Analyst I

Navy Federal Credit Union
Posted Apr 19
Winchester, Virginia


To research, analyze, interpret, recommend and enforce Navy Federal policies and practices that ensure compliance with relevant local, state, federal and other regulatory requirements and case law.


  • Researches, analyzes and interprets consumer regulations, laws, industry guidance, opinions and court decisions and provides findings to management
  • Reviews member complaints, identify potential regulatory issues and route to appropriate business unit for input
  • Documents complaints records in Member Concerns Database
  • Prepares responses to regulators, internal and external audits as well as management inquiries
  • Functions as a liaison between Compliance and Public Policy and business units
  • Advises management on the interpretation of new and pending laws and regulations
  • Monitors changes in local, state, federal, and other regulatory requirements
  • Prepares and/or revises compliance policies, procedures and documentation
  • Drafts enterprise alerts to advise applicable business units of new or changes to existing laws, regulations or industry guidance impacting the financial industry and Navy Federal
  • Consults with business units in the review and interpretation of new and pending laws and regulations
  • Maintains compliance documents and regulatory rationale for changes
  • Formulates policies, procedures and instructions that ensure compliance with local, state, federal and other regulatory requirements
  • Ensures communication and implementation of company compliance policies, procedures and instructions
  • Conducts risk assessment, draws conclusions, develops solutions and alternatives, and makes recommendations to management
  • Develops, monitors and administers compliance activities including systems and/or processes for addressing alleged violations of the compliance program
  • Participates in internal and external compliance testing and audits
  • Consults with management on the enforcement of the compliance program.
  • Develops report models & templates
  • Participates in audits
  • Conducts internal compliance reviews
  • Performs other related duties as assigned


  • Ability to research and interpret laws, regulations and industry guidelines
  • Demonstrated ability to clearly and effectively communicate complex issues both verbally and in writing
  • Effective organizational skills with the ability to multi-task, work independently and as a team member, and exercise independent judgment in establishing priorities
  • Proficient with Microsoft products including Word, Excel, PowerPoint, and SharePoint
  • Experience using PC applications and internet-based technology to conduct research
  • Some project management experience
  • Ability to perform with a high level of accuracy and safeguard confidential information

Desired Qualifications

  • Experience in legislative staff work
  • Extensive compliance analysis experience
  • Experience with data visualization tools such as PowerBI
  • Experience with CRM and ERP tools such as Microsoft Dynamics
  • Internal Navy Federal project portfolio management "PPM" knowledge
  • Internal credit union knowledge operation/processes and procedures
  • Industry recognized compliance certification such as NAFCU’s NCCO
  • Bachelor's degree in business or public administration, management, operations analysis, legal studies, or related field or equivalent work experience
  • Knowledge of relevant local, state, federal and other regulatory requirements related to the financial services industry and credit unions such as Unfair, Deceptive, Abusive Acts or Practices (UDAAP) standards; Fair Debt Collections Practices Act; Equal Credit Opportunity Act; Truth in Lending Act; Fair Credit Reporting Act; Real Estate Settlement Procedures Act; Telephone Communications Practices Act; Electronic Funds Transfer Act; Expedited Funds Availability Act; Federal Credit Union Act; etc.

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

  • Military Times 2022 Best for Vets Employers
  • WayUp Top 100 Internship Programs
  • Forbes® 2022 The Best Employers for New Grads
  • Fortune Best Workplaces for Women
  • Fortune 100 Best Companies to Work For®
  • Computerworld® Best Places to Work in IT
  • Ripplematch Campus Forward Award - Excellence in Early Career Hiring
  • Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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