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Labor Compliance Specialist

Posted May 06
Full Time
Boston, Massachusetts

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 125,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including Chipotle, Culver's, Domino's, Dunkin', Five Guys and P.F. Chang's rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

We are seeking an experienced Labor Compliance Specialist to play a key role in our Labor & Scheduling platform. As a Labor Compliance Specialist, you will be responsible for ensuring that our software platform gives our customers the tools they need to comply with all relevant labor laws, regulations, and standards. The ideal candidate will be a customer-focused, results-driven, and detail-oriented professional with expertise in United States Labor Law Compliance. This role is critical to ensuring Crunchtime continues as a leader in the restaurant labor and scheduling space.

What you'll do as a Labor Compliance Specialist

  • Stay abreast of federal, state, and local labor laws, regulations, and industry standards.
  • Maintain & prioritize the backlog for labor statutes and legislation.
  • Draft product requirement documents for features and enhancements.
  • Participate in discovery and solutioning, including logic and workflow sign-off.
  • Review release notes and in-app help documentation.
  • Represent labor compliance on customer and sales calls.
  • Communicate with legal counsel and regulatory agencies when needed.
  • Collaborate with internal teams, including product marketing, sales, and training to support the promotion of our labor compliance capabilities.

What we're looking for

  • 2 years of experience
  • Bachelor's degree in Human Resources, Business Administration, Legal Studies, or related field.
  • Experience working in labor compliance, HR, or a related field.
  • In-depth knowledge of federal, state, and local labor laws and regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
  • Results-driven mindset with a focus on continuous improvement.
  • Excellent project management and organizational skills.

Nice to haves

  • International labor regulations experience is a plus.
  • Experience working in restaurants is a plus.

What you'll get

  • Great mission-driven team members from diverse backgrounds with a strong company culture.
  • Competitive pay.
  • Flexible PTO.
  • Paid company holidays.
  • Yearly team off-sites.
  • International travel opportunities.
  • Medical, dental, and vision benefits (FSA, HSA & HRA options).
  • Basic & Voluntary Life Insurance.
  • 401k employer match.
  • Wellness benefits (Headspace, OneMedical, Omada,, Gympass, Carrot).
  • Commuter benefits.
  • Work in an open environment on solutions that are reshaping the way businesses operate.
  • Fun team events.
  • Ability to have a big impact.
  • 10 weeks of paid parental leave.
  • Fitness reimbursement.
  • Learning & development funds.