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Contracts Program Manager

OU Health
Posted May 13
Full Time
Oklahoma City, Oklahoma

General Description: This role sits on the Contracts Administration team, which is a team of contracts professionals responsible for processing and managing the corporate contracts work. This role is responsible for working with the organization’s operational areas to facilitate contract needs – from intake through termination. This role is not a procurement or supply chain contracting specialist position.

Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Responsible for contract lifecycle (document and clause drafting, review, and negotiation; amendment processing; template deployment and maintenance; staging and tracking for renewal/compliance)
  • Perform and maintain timely, accurate compliance and vendor due diligence records
  • Maintain and update, contemporaneously, all business record transactions in the respective physical and digital repositories, including the contract storage database(s), and assist with audit completion
  • Maintain up-to-date high-level technical working knowledge and ability to work within each respective tool; offer and provide training to eligible stakeholders with access for use and ease-of-access
  • Process and implement vendor contracts/agreements by working with internal stakeholders and cross-functional partners and vendors to reach agreement on contract terms and conditions
  • Lead or facilitate negotiations between multiple parties within and outside the organization
  • Facilitate the contract from initiation through termination (vendor detail entry, budget approval, archival, reporting of all types as requested, data integrity assurance, etc.)
  • Performance with an emphasis on compliance with applicable laws, policies, system processes, standard methodologies, and best practices
  • Deliver timely and clear results and communications
  • Work with operational areas to help them develop good contracting practices and to educate and advise them on the risks inherent in their contracts as well as strategies to mitigate those risks (with the direction and/or advice of the Director and OU Health Legal, as appropriate)
  • Timely and appropriately engage with colleagues, especially to optimize completion of the talk at hand, including without limitation, OU Health Legal, IT&S, Finance, Human Resources, Supply Chain, etc.
  • Contribute to team and system projects and other continuous improvement efforts, including the development or optimization of contract templates, processes, playbooks, and training.
  • Develop and maintain good and positive working relationships based on trust, transparency, and collective success
  • Operate with expertise, maintaining high-level technical knowledge of contract system and controls to process contracts accurately and efficiently
  • Apply high-level technical knowledge to manage and process contracts across a broad spectrum of subject matters, such as pharmacy, consignment, space and services, clinical research, consulting, NDA, transfer, medical professional service, employee benefits, information security, leases, and others
  • Assist Director with contract monitoring and contract processing times
  • Listen to and translate stakeholder objectives into clear and concise business terms or summaries for approval
  • Ability to adjust and thrive in a fast-paced, ever-changing work environment
  • Work collaboratively with the team and colleagues within the reporting structure and across the organization
  • Know when and how to engage with leader and other stakeholders and decision-makers
  • Train on all laws and policies applicable to the position, duties, and responsibilities; observe all law, policies, and protocols in capacity serving; sign and adhere to confidentiality, security, and conflicts of interest agreements
  • Duties performed under general direction of the Contracts Management Director, and the Assistant General Counsel, as needed.
  • Performs other duties as assigned

Minimum Qualifications:


  • Bachelor’s Degree in related field required.


  • Strong background in contracts management/administration, including experience in reviewing, redlining, and negotiating a contract’s business and technical terms and working with a legal team on legal terms required.
  • Experience with technologies and processes for contract automation preferred.
  • Four (4) years’ experience in technical administration of corporate contracts required.
  • Two (2) years’ experience in healthcare required.
  • An equivalent amount of education or experience may be substituted for minimum experience requirements

License(s)/Certification(s)/Registration(s) Required: None

Knowledge, Skills and Abilities:

  • Demonstrated independent judgment and critical thinking
  • Demonstrated knowledge and understanding of regulatory systems and contracting terms and considerations relative to our healthcare organization, including but not limited to: physician contracting, federal and state healthcare program provider - eligibility/exclusions, HIPAA, federal contractor, Oklahoma contract provisions.
  • Advanced level proficiency in Microsoft Office products (such as Word, Outlook, Excel, PowerPoint, etc.) and a high aptitude with other types of user software.
  • Must be able to use computers, copiers, scanners, and other office and technological equipment that will be used routinely.
  • In-depth knowledge of contract management and lifecycle processes.
  • Ability to perform effective research, prepare document summaries, and manage contracts.
  • Detail-oriented.
  • Excellent organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Ability to coordinate a varying workload and be flexible towards changing priorities.
  • Ability to apply knowledge and make decisions quickly and accurately.
  • Willing and able to travel to organization locations, as needed.
  • Physical work site in Oklahoma City, Oklahoma
  • Optional and/or work from home remote location in the State of Oklahoma and within a thirty-minute drive to the primary work site in Oklahoma City, Oklahoma

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.