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Legal Ops Technician

State Farm
Posted May 13
Full Time
Bloomington, Illinois


Job Description

We are not just offering a job but a meaningful career! Come join our passionate team!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!



  • Liaison between key business areas and the Law Department ensuring document quality and accuracy
  • RelativityOne Administration
  • Oversees and collaborates responsibility for quality control within document repository (RelativityOne) Master Libraries ensuring consistency in collection approaches
  • Performs rotational duties to monitor, support, and manage discovery collection documents/information
  • Collaborates on implementation and delivery of key tools to request and process discovery documentation (ITIS/RFA Tracking Administration, e-conversion, email archive database, Transcript Library, Digital Media Library)
  • Leads Legal Operations Technician training for attorneys, paralegals, and legal technicians
  • Converts electronic data to varying formats
  • Assists attorneys and paralegals with various data management needs
  • Creates, implements, and maintains operational processes related to Legal Operations data management
  • Collaborates closely with Legal Operation teams and across the Law Department to create, implement and improve processes to help the Department meets its strategic goals and objectives
  • Facilitate effective communication, bridge gaps between legal and non-legal teams on data collection and preservation issues across the organization



  • Experienced in Excel
  • Legal knowledge/terminology is a plus, but not required
  • High attention to detail, strong communication skills, and the ability to produce high quality work product
  • Have a process improvement mindset, thinking beyond traditional ways of doing things

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity