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Director, CLO Operations

Posted May 24
Full Time
On Site
New York, New York

About the role

The Chief Legal Office (CLO) has an outstanding opportunity for an experienced Legal Operations professional to lead our CLO Operations team. This individual will partner closely with Senior Leadership, IT Business Technology, and teams across the CLO (Legal, Compliance, and Security) to build effective tools and processes for managing CLO operational needs, including contract lifecycle management, document management, legal matter management, project management, outside counsel billing and engagements, and external spend controls.

If you are naturally curious, an expert problem solver, and data-driven, we’d love to hear from you. And, if you love setting a vision and solving problems around the world from 30,000 feet as well as diving deep into the details, we have the opportunity you've been looking for!


What you'll do

  • Lead a team to develop and execute the strategy for CLO Operations, with emphasis on tech tooling, data-driven approaches, vendor engagements, productivity, and cost-efficiency.
  • Oversee all aspects of law firm and third party vendor management, including implementation of outside counsel guidelines, performance, and timely collection and processing of accruals, budgets, and invoices.
  • Manage Uber’s Preferred Counsel Program to ensure advances in financial performance, attorney diversity, and quality of service.
  • Collaborate with global internal partners to evaluate priority needs and to develop creative solutions for emerging operational demands.
  • Track progress, resolve dependencies, evaluate risks, and communicate status to executive level stakeholders.
  • Support the CLO Office and CLO Chief of Staff on ad hoc projects.
  • Implement department metrics, benchmarking, and reporting.
  • Consult with senior management to influence and facilitate the development of organizational priorities and related change initiatives.
  • Help ensure department compliance with company policies and procedures.
  • Participate in industry legal operations conferences and industry benchmarking studies and create a network to provide recommendations on best practices.


Basic qualifications

  • 15+ years of work experience in legal operations and legal program management as part of an in-house legal team at a rapidly growing, global company
  • Bachelor’s Degree


Preferred qualifications

  • JD or MBA or equivalent experience.
  • Extensive experience with legal technology solutions and architecture, including contract lifecycle management, matter management, e-billing, Tableau, Salesforce, and Excel
  • Strong interpersonal skills and highly collaborative with both business leaders and cross-functional partners
  • Solid track record of managing a team to develop strategies and cultivate a cohesive and creative work environment.
  • Experience working with senior leads and executives on high-impact projects and deliverables
  • Understanding of finance operations (invoicing, budget management, and headcount planning).
  • Outstanding written and oral communication skills with the ability to convey complex technical concepts to non-technical stakeholders, especially executive audiences.
  • Strong program and project management skills with a focus on KPI setting and tracking
  • Demonstrated experience with data analytics, including extracting insights from data, identifying trends, reporting, and data-driven decision-making to drive continuous improvement.
  • Self-motivation with a strong affinity for vision setting, strategic problem solving, and driving action.
  • Passion for testing new ideas and innovating to drive results.
  • Embody the highest standards of integrity, ethics, and accountability.

For New York, NY-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.